TENANT SERVICES COORD

Full-Time | Philadelphia, PA

The Tenant Services Coordinator (TSC) oversees housing services and stabilization for individuals in permanent supportive housing. This role works closely with participants, landlords, property managers, and service teams to help individuals obtain and maintain safe, stable housing in compliance with funder and regulatory requirements.

This is a mobile, community-based role requiring field work, walking, and public transportation use year-round.

📍 Full-Time | Philadelphia, PA

💵 DailyPay Available

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

• Competitive Compensation

• DailyPay – Access Your Earned Wages Before Payday

• Medical, Dental & Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off

• Employee Assistance Program

• Wellness Programs

• Employee Referral Bonuses

• Company-Paid Training

• Paid Training Programs

• Professional Development Opportunities

• Certification Opportunities

• Leadership Development Programs

• Career Advancement Opportunities

• Opportunities Across Multiple Service Lines

• Make a Difference Every Day

• Support Individuals and Families

• Build Meaningful Relationships

• Strengthen Communities

• Join a Mission-Driven Organization

As a Tenant Services Coordinator, you will:

• Provide housing services and stabilization support in the community

• Maintain regular participant contact (in-person, phone)

• Serve as liaison between participants, landlords, property managers, and county partners

• Support move-ins, lease education, rent payment, and apartment upkeep

• Monitor tenancy issues and intervene early to prevent housing loss

• Coordinate services and benefits; make referrals as needed

• Maintain accurate documentation in EHR within required timeframes

• Ensure compliance with HUD, Fair Housing, and funder guidelines

• Participate in team meetings, supervision, and required trainings

You may be a great fit if you are:

✔ Compassionate

✔ Dependable

✔ Patient

✔ Team-Oriented

✔ Service-Focused

✔ Professional

✔ Positive

✔ Committed to Helping Others

Required:

• Bachelor’s degree in human services (required) with 3+ years housing experience
  OR

• Master’s degree in human services (preferred) with 1+ year housing experience

• 2+ years experience supporting individuals in mental health recovery and housing

• CPRP certification preferred

• Proficiency in Microsoft Office and Electronic Health Records

• Valid driver’s license

• State police, child abuse, and FBI clearances

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

If you’re looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today.

Join our team and become the reason someone has a better day.

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.