Tenant Coordinator – Part-Time
Status: Non-Exempt
Hourly Rate: $26.52
Schedule: Monday- Thursday, Time: 10:30am-6pm (28 hours/week)
Location: 1323 Boston Road, Bronx, NY
About HANAC:
HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need.
Position Summary:
The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.
Key Responsibilities:
- Conduct initial tenant intakes, assessments, and consent documentation
- Develop individualized care plans and update as tenants’ medical or social conditions change
- Maintain consistent tenant contact and coordination with external service providers
- Facilitate counseling sessions and care plan meetings as needed
- Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals
- Support tenants with healthcare coordination, benefit renewals, and rent payments
- Organize community-building activities and tenant engagement programs
- Educate building staff on the needs of senior residents
- Conduct home visits and wellness checks for tenants with special circumstances
- Maintain accurate progress notes, daily case logs, and monthly HPD reports
- Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks
Qualifications:
- Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations
- Knowledgeable in public benefits and entitlements for low-income seniors
- Proficient in Microsoft Office
- Strong interpersonal, organizational, and problem-solving skills
- Detail-oriented, dependable, and capable of working both independently and collaboratively
- Bilingual preferred (Spanish, Chinese, or Korean)
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What We Do
HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. HANAC’s organization mission is: To develop, implement and administer the operation of essential social services including youth, senior and immigrant services, employment and education programs, counseling and affordable housing for the betterment of the community. We presently sponsor over 40 programs located in twelve sites in four boroughs, serving over 30,000 clients annually.
