Tenant & Community Engagement Specialist

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.

***This position is for a Tenant and Community Engagement Specialist based in Edmonton, Alberta***

About this role

We are seeking a Tenant & Community Engagement Specialist in Edmonton. In this role, you will be responsible for fostering positive relationships with our tenants, organizing engaging tenant-focused events, advertising, promotions, and maximizing tenant satisfaction. If you have a passion for creating a vibrant, collaborative community within commercial spaces and across properties, we invite you to apply.

• Develop a comprehensive property, tenant, and community marketing strategy that aligns with overall business objectives.

• Collaborate with stakeholders to plan, write, and execute the Tenant and Community Engagement Plan and calendar annually.

• Plan, organize, and execute a variety of tenant and community events to enhance tenant engagement and satisfaction.

• Develop, market, and distribute tenant communications and promotions, including newsletters, signage, informational brochures, and digital content.

• Monitor, track, and analyze tenant satisfaction levels and event statistics through surveys and feedback mechanisms; implement strategies to continuously improve the tenant and visitor experience.

• Proactively introduce innovative ideas to enhance tenants, and community satisfaction and retention.

• Develop engaging content for social media and website platforms.

• Manage vendor relationships, budgets, and timelines to ensure events run smoothly and within scope.

• Recruit, collaborate, engage with, and direct vendors to deliver exceptional events.

• Travel to event locations as needed to oversee logistics, set-up, and execution, ensuring all aspects run smoothly.

• Support engagement initiatives that enhance workplace culture, foster connection, and promote positive experiences.

What you bring

• A post-secondary degree in Marketing, Communications and/or Graphic Design.   

• At least three (3) years of marketing services experience in commercial real estate or the related professional services industry.

• Graphic design, content management, and website creation capabilities.

• Event planning capabilities.

• Experience with project management and execution of marketing collateral, knowledge of marketing campaigns and innovative solutions.

• Strong planning and organizational skills with the ability to effectively prioritize tasks to completion.

• Proficient in Microsoft Office, Excel, PowerPoint, Movie Maker and Adobe (Photoshop, Illustrator & InDesign).

• Dedication to delivering exceptional service consistently.

• Adaptability to change with a positive outlook, consistently delivering successful results within specified time frames.

• A team-oriented approach to achieving goals and objectives.

• Unwavering commitment to performing with exceptional integrity, fostering an environment built on trust, honesty, and respect.

• Proven organizational and multitasking abilities, with a capacity to meet deadlines with complete ownership and accountability.

• A valid driver’s license is required and access to a reliable vehicle.

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What we offer: 

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected].