Description
Come take part in this exciting, new criminal justice focused role. In this role, you will have the integral responsibility of ensuring that our individuals have successfully applied and gained access to affordable state benefits such as SNAP and Social Security Disability Income (SSDI).
What You Will Be Doing to Make a Difference...
• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Within a Counselor Designated Organization (CDO), be, or become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.
• Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.
• Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.
• Assist with urine collection; follow and maintain Chain of Custody
• Assist with breath alcohol testing; follow breath alcohol testing protocol
This role is not eligible for standard BSCS benefits.
Requirements
Qualifications/Credentials
- Associates Degree in Human Services related field required
- At least one year of experience engaging in case management activities
- Strong Computer Skills
- Valid MA driver’s license acceptable driving record, reliable transportation and proof of insurance
- Acceptable background record check as required by program
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Skills Required
- Associate degree in a Human Services-related field
- At least one year of experience engaging in case management activities
- Strong computer skills
- Valid Massachusetts driver's license
- Acceptable driving record
- Reliable transportation
- Proof of insurance
- Acceptable background record check as required by the program
What We Do
Bay State Community Services, Inc. is a nonprofit human services agency dedicated to enhancing the emotional and social well-being of individuals across all ages. They provide a comprehensive range of programs in behavioral health, substance use recovery, and rehabilitative justice, focusing on family and community empowerment to meet the needs of youth and families throughout the Greater South Shore Area.







