The Role
Manage inbound delivery queries, oversee order processing, schedule deliveries, handle documentation, and use Excel for reporting.
Summary Generated by Built In
Key Responsibilities
- Manage and resolve inbound delivery queries promptly and efficiently
- Oversee order processing with accuracy and attention to detail
- Schedule and book deliveries in line with customer and business requirements
- Handle Proof of Delivery (POD) documentation and maintain accurate records
- Confidently use Excel to track, analyze, and report delivery and order data
General expectations
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
- Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
- Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
- Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision
- Adhere to relevant quality and regulatory requirements at all times
Requirements
Ability to travel to office each day
Varied responsibilities
Savvy on Excel
Comfortable on phone
Benefits
30 - 40 hrs / week
Top Skills
Excel
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Accora Ltd is a leading manufacturer of assistive care equipment. We serve customers ranging from large public-sector organisations to small and medium businesses across the globe.
In our mission to deliver innovation and affordability in care provision we put users at the heart of everything we do. We also believe in enriching the lives of our customers, stakeholders and colleagues with exceptional customer experience and sustainable corporate strategy.
