Temporary Program Assistant I:
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description:
This position is responsible for administrative support to staff working with the Housing Choice Voucher (HCV) and project based (PBV) programs and will provide excellent customer service to internal and external customers. This position is located at the Silver Spring Customer Service Center.
Examples of Duties:
- Schedule and monitor client/ applicant correspondence
- Assign and disseminate incoming correspondence
- Perform data entry and general clerical tasks such as distribution of mail
- Schedule informal hearings
- Process weekly/monthly reports
- Track appointments and other project tasks
- Work in various databases including Excel, PowerPoint and Word
- Perform other duties as assigned
Minimum Qualifications:
Experience
- At least two (2) years administrative or clerical experience
Education:
- Requires a High School Diploma or Equivalent
Knowledge, Skills and Abilities
- Good interpersonal, customer service and organizational skills
- Must have excellent written and oral communication skills
- Must be able to prioritize assignments to meet deadlines and be dependable
- Must possess excellent written & oral communication skills
- Must have the ability to maintain excellent customer service techniques and attitude is required
- Must have basic computer skills including proficiency with MS Office Suite
Work Schedule/Location
- Work Schedule is in office Monday-Friday, 8:30AM-5PM.
- Telework is not provided for temporary employees; however, limited telework may be provided at the sole discretion of the direct supervisor.
- Parking costs are the responsibility of the selected candidate and not reimbursed through HOC.
*Salary determined by departmental budget - Offer commensurate with experience. *
HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Skills Required
- Minimum two (2) years administrative or clerical experience
- High School Diploma or Equivalent
- Proficiency with MS Office Suite (Excel, PowerPoint, Word)
- Basic computer skills and ability to work in various databases
- Excellent written and oral communication skills
- Good interpersonal, customer service, and organizational skills
- Ability to prioritize assignments, meet deadlines, and be dependable
- Ability to pass criminal background check, employment reference checks, and pre-employment drug and alcohol screening
What We Do
At the Housing Opportunities Commission (HOC) we believe that good homes make good communities. HOC is Montgomery County, Maryland’s housing authority. We provide affordable housing and supportive services for families and individuals with low and moderate income throughout the county.
