Red Bull New York (“RBNY”) are one of 30 teams in Major League Soccer (MLS) and one of the league’s ten original charter clubs. Founded in 1996, RBNY has competed in MLS since its inception. RBNY’s First Team plays its home matches at Sports Illustrated Stadium in Harrison, New Jersey and its Second Team plays its home matches at Montclair State University. RBNY are owned by the Austrian beverage company Red Bull GmbH, after which the team is named.
RBNY’s First Team is a three-time MLS Supporters’ Shield winner and a two-time Conference Champion, while the Second Team is the 2025 MLS NEXT Pro Champion. RBNY also operates one of the nation’s premier youth soccer development programs, spanning local partnerships across New York and New Jersey. RBNY’s Academy is ranked among the top development organizations in the country.
Position Summary
In this position, you will support ticketing operations for the FIFA World Cup Fan Zone at Sports Illustrated Stadium. This role is responsible for delivering exceptional customer service while assisting fans with ticket purchases, troubleshooting issues, and ensuring a smooth fan experience on event days.
Must be available to work events from June 12th to July 18th – days and hours are based on Fan Zone scheduling
Job DescriptionAvailable to work for the full duration of the FIFA World Cup Fan Zone (5 weeks from June 12th through July 18th), including nights, weekends, and available to work 12+ hour shifts
Ability to learn quickly and work efficiently, and be computer proficient to access/update customer records
Maintain a positive, outgoing demeanor, adhering to the core expectations of our team at all times, and possess the ability to work as part of a team and get along with coworkers
Ability to remain calm and focused in a fast-paced environment and during stressful situations
Willing and comfortable working part of the daily shift outdoors in various weather conditions in June/July
Personable and proactive in assisting all guests with the highest level of customer service
QualificationsExperience working in a ticket office for a major sporting event, team, or venue
Previous experience working in hospitality, sales, or in a call center
Bilingual is a plus, but not necessary
Knowledge of various ticketing programs
Additional InformationBecause of the cyclical nature of the entertainment industry, your assigned hours may vary to reflect our needs (includes nights and weekends).
The hourly rate for this position is $16/ hour. The hourly rate is subject to change and may be modified.
Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.
Skills Required
- Experience working in a ticket office for a major sporting event, team, or venue
- Previous experience working in hospitality, sales, or in a call center
- Bilingual is a plus, but not necessary
- Knowledge of various ticketing programs
Red Bull Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Bull and has not been reviewed or approved by Red Bull.
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Healthcare Strength — Health coverage is characterized by comprehensive medical, dental, and vision plans alongside robust mental health access, including up to 25 free coaching/therapy sessions and digital physical therapy. Wellness initiatives such as gym subsidies, on-site fitness classes, and Fit For Flight further enhance overall healthcare value.
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Parental & Family Support — Family supports include paid family leave, incentives for healthy pregnancies, coverage for doulas/midwives, free breast milk shipment, and caregiving resources like subsidized back-up care. Adoption and surrogacy reimbursement up to $25,000 and parenting support tools broaden accessibility across family stages.
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Leave & Time Off Breadth — Paid time off is positioned as generous, typically ranging from 20–30 days annually, with Red Bull North America noted at 36 days. A paid holiday schedule complements vacation and leave options.
Red Bull Insights
What We Do
Red Bull Gives Wiiings to People and Ideas. This has driven us – and all we do – since 1987. Today, Red Bull operates in over 170 countries, selling more than 12 billion cans annually and growing! Above all, our people remain the essential ingredient in bringing the Red Bull brand to life. Check out our open roles to become part of the world of Red Bull. Most jobs take energy, ours give it. Check out our open roles to become part of the world of Red Bull – jobs.redbull.com
