About Us
Hungryroot is your partner in healthy living. We get to know your lifestyle, budget, health objectives, and preferences, and we recommend and deliver nutritious groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time at the store and in the kitchen, and live a healthy (and delicious) life.
We grew significantly in January and are looking for a team of short term Customer Care Specialists to help us catch up on our customer inquiries. This is a remote role.
Responsibilities
- Respond to customer inquiries via Zendesk using a library of responses
- Escalate customer issues to Team Leads as needed
- Represent our values of positive, proactive and transparent in all of your communications
Requirements
- Prior experience in a customer-facing support or communications role
- Schedule expectations: Full-time, 40 hours weekly for 1 month duration
- Must have personal laptop and high speed internet access
- A clear communicator with solid written and oral communications
- A motivated, positive, proactive, and transparent attitude and ability to jump right in
This is a temporary hourly role that will be paid $20/hour
What the Team is Saying
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What We Do
Hungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we deliver healthy groceries to your door each week with recipes and meal planning support. Hungryroot helps you save time, save money, shop sustainably, and eat what makes you feel your best.
Hungryroot first launched in 2015 as a better-for-you foods brand. Now six years later, Hungryroot is pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
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Hungryroot Offices
Remote Workspace
Employees work remotely.
