A company built to serve you. It's your career, Shelter it!
Temporary Claims Assistant
$17.06 minimum starting pay
Job Level: Individual Contributor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies and handling telephone duties. Perform any other related duties necessary to ensure the Unit is functioning efficiently. Also pay bills, update all rosters and emergency contacts, and assign claims. Make payments on claims at the adjuster or management request. Make phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports.
This is a temporary position, 25-40 hours per week. Needed up to 6 months from hire.
What We're Looking For:
- Superior administrative office skills: including oral and written communications skills, and proper telephone etiquette.
- Must demonstrate knowledge, understanding, and usage of all computer systems.
- Above average interpersonal and investigative skills.
- Accountability for performing assigned duties accurately and efficiently and in accordance with established company policies and departmental procedures.
- Ability to handle sensitive and confidential matters and documents appropriately.
- Ability to accept supervision, follow instructions, and work harmoniously with co-workers and management.
- Ability to perform essential functions of the job, with or without a reasonable accommodation.
#IND1#
If interested, please apply by:
11/20/2026Skills Required
- Superior administrative office skills, including oral and written communication and proper telephone etiquette
- Knowledge, understanding, and usage of all computer systems
- Above-average interpersonal and investigative skills
- Ability to perform assigned duties accurately and efficiently according to company policies and procedures
- Ability to handle sensitive and confidential matters and documents appropriately
- Ability to accept supervision, follow instructions, and work harmoniously with coworkers and management
- Ability to perform essential job functions with or without reasonable accommodation
What We Do
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.
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