Salary:
£27,000.00 - £30,000.00 Per year
We have a rewarding opportunity for a Temporary Accommodation Officer to join our team in Shaftesbury.
This is a full-time permanent role working in our temporary homeless accommodation schemes principally based at our 6 bedroom Temporary Accommodation project in Shaftesbury.
You’ll need to be able to work on site every day to provide support for our residents.
The role:
Our Temporary Accommodation Officers provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation.
As a Temporary Accommodation Officer you’ll help our residents overcome barriers and prepare for more secure accommodation. This may include assistance with income and benefits, personal housing plans, rent accounts and resolving tenancy issues and other barriers to seeking permanent accommodation.
You’ll also be responsible for carrying out regular scheme inspections and undertaking health and safety tests.
What we're looking for
- Experience of working in a similar role. This could be a supported housing, social housing, homelessness services or a care setting.
- A good knowledge of tenancy management would be preferred but not essential at appointment, resident support and safeguarding
- Strong customer service skills with the ability to build trust and rapport
- A knowledge of welfare benefits and financial inclusion support
- The ability to work collaboratively with our partner organisation and external agencies
- The ability to work as part of a wider housing team whilst also operating independently.
You’ll need a full UK driver's license and your own transport.
Interview will take place in our Blandford Office on Friday 24th September.
Job Description
We have some great benefits at SNG, including:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Please note a Basic DBS check will be undertaken for the successful candidate.
Skills Required
- Experience working in a similar role, such as supported housing, social housing, homelessness services, or a care setting
- Knowledge of tenancy management
- Knowledge of resident support and safeguarding
- Strong customer service skills and ability to build trust and rapport
- Knowledge of welfare benefits and financial inclusion support
- Ability to work collaboratively with partner organizations and external agencies
- Ability to work independently as part of a wider housing team
- Full UK driver's license
- Own transport
- Successful completion of a Basic DBS check
What We Do
SNG (Sovereign Network Group) is a leading UK-based housing association formed in October 2023 through the merger of Sovereign and Network Homes. The organization provides over 85,000 quality, affordable homes and invests in communities across the South of England, including London. Their mission is to provide good, affordable homes and places that people love for generations, aiming to create thousands of new affordable homes every year.
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