POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll MakeWe are looking for a proactive Template Creation Analyst to join our Template team. You will focus on ID support for different clients, working closely with the Product, Engineering, and Customer support teams. This role involves template creation using bespoke tools and regular expressions, implementation of various newly developed features, research and evaluation, data collection for different requests, review analytics feedback and optimization, using specific tools developed by Engineering team.
What You’ll Own & Drive- Onboard and integrate new features into the system.
- Collect, structure, and manage operational data efficiently.
- Map request and response logic based on client and regional specifications.
- Operate and maintain tools developed by the Engineering team.
- Review analytics feedback and drive optimization initiatives.
- Troubleshoot and resolve technical issues, including customer-reported bugs.
- Participate in client and internal sales calls, providing operational support and insights.
- Experience with compliance tools or identity verification platforms
- Familiarity with fraud prevention and digital identity verification trends.
- Experience in project management and cross-functional coordination.
- Background in working directly with Sales and Customer Support teams.
- Bachelor’s degree in Statistics, Mathematics, Computer Science, Business Analytics, or any data related degree
- Minimum 1 year of experience in Data Analytics or Product Operations.
- Proficiency in:
- HTML5
- RESTful API architecture and testing tools (e.g., Postman, Sandbox)
- JSON/XML data formats
- Logical operations and Boolean functions
- Advanced Regular Expressions (Java 8) (must have)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Notion (advanced user)
- Python basics
- OOP basic understanding
- Familiarity with version control principles
- Solid understanding of data mapping and operational workflows.
- Excellent problem-solving and communication skills.
- Ability to collaborate effectively with Product, Engineering, Sales, and Customer Support teams.
- Comfortable working in a dynamic, agile environment.
- Understanding of privacy and data protection standards relevant to identity verification
- Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
- Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
- Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
- Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
- Global Impact – Every program you launch will reverberate across industries and continents.
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
- High performance
- Freedom & responsibility
- Context, not control
- Highly aligned, loosely coupled
- Continuous Feedback
- Promotions & Development
- Learn more about Life at Incode!
Benefits & Perks:
- Flexible Working Hours & Workplace
- Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Top Skills
What We Do
Incode Technologies is an omnichannel biometric identity company that builds secure, top-rated solutions for frictionless banking, healthcare, hospitality, and retail experiences. The company’s end-to-end web and mobile solutions are adopted globally for a variety of applications, including remote account opening & customer onboarding, identity & document verification, and transaction authentication by some of the world’s largest financial institutions, governments, and retailers.
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