Who we are
For over 60 years, Yell has been helping local businesses thrive. Once known for the iconic Yellow Pages, today we’re the UK’s number one managed digital marketing partner, delivering innovative solutions in websites, SEO, social media, and paid advertising. We work with some of the biggest names in the digital world, including Google, to help small and medium businesses get found, get chosen, and grow.
About the role
Salary: £40-45k DOE, & OTB of £17,250
This role requires Belfast-based candidates to be office-based.
We have an exciting opportunity for a Telesales Manager to join our team. In this role, you’ll lead, coach, and inspire a high-performing team of telesales consultants focused on winning new business while also building strong, lasting relationships through account management. We’re looking for a hands-on leader who thrives in a fast-paced environment, motivates through integrity and emotional intelligence, and consistently drives performance against ambitious sales targets.
QualificationsKey Responsibilities
- Lead, motivate, and develop a team of telesales consultants to achieve and exceed monthly revenue and KPI targets.
- Drive new customer acquisition through proactive contact strategies.
- Support consultants in account management, ensuring existing clients receive world-class service and maximising upsell/cross-sell opportunities.
- Deliver structured coaching, call listening, and regular 1:1s to improve skills, confidence, and results.
- Analyse performance data to identify opportunities, celebrate success, and address areas for improvement.
- Create a positive, high-energy team culture that values collaboration, development, and achievement.
- Ensure compliance and call quality standards are consistently met to deliver exceptional customer experiences.
What we’re looking for
- Proven success as a high-performing Sales Manager, ideally in a telesales or B2B environment.
- Strong background in new business development and account management.
- Experience managing and motivating remote or office-based sales teams.
- Excellent communication, coaching, and leadership skills with high levels of emotional intelligence.
- Data-driven mindset with the ability to translate insights into actions that drive performance.
- Energetic, inspirational, and resilient leader who thrives in a target-driven environment.
What we offer
- 23 days’ holiday (rising with service).
- Opportunities to work with global partners such as Google.
- Employee Assistance Programme with 24/7 wellbeing support.
- Flexible pension scheme to suit your needs.
- Access to exclusive employee discounts with leading retailers and brands.
- Gold Award Incentive: Two-day luxury trip to the Algarve for top performers
- Uncapped Bonuses: A strong motivator for ambitious sales professionals
- Engaged Management Team: Leadership is actively involved and supportive
- Proven Product Set: Customers love what’s being offered—this builds trust
- Vibrant Belfast Office Culture: A dynamic environment with growth potential
Skills Required
- Proven success as a high-performing Sales Manager, ideally in a telesales or B2B environment
- Strong background in new business development and account management
- Experience managing and motivating remote or office-based sales teams
- Excellent communication, coaching, and leadership skills
- High emotional intelligence
- Data-driven mindset with the ability to translate insights into performance actions
- Energetic, inspirational, and resilient leadership style
- Ability to thrive in a target-driven environment
Yell Limited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yell Limited and has not been reviewed or approved by Yell Limited.
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Strong & Reliable Incentives — Sales roles are portrayed as offering strong earning potential when targets are met, supported by commission schemes sometimes described as uncapped and paired with extras like company cars or onboarding bonuses. This upside appears most accessible in business development and field sales positions that consistently hit quotas.
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Flexible Benefits — Flexible working options—such as home working, job sharing, term-time arrangements, and flexitime—are highlighted as part of the package. Flexibility is presented as a notable strength, though specifics can depend on the role.
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Career-Linked Recognition & Rewards — Performance recognition features formal and informal rewards, including meals, duvet days, and occasional all-expenses-paid trips. Social events and team activities are also emphasized, signaling a culture of rewarding strong performance.
Yell Limited Insights
What We Do
Yell is a digital marketing and online directory business in the United Kingdom, offering services such as business listings, reputation reports, website checkers, search marketing, and display advertising to help small and medium-sized businesses improve their online presence.
