FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch an informative video.
Roles and Responsibilities
- Receiving/Initiating calls from the assigned list.
- Asking questions to engage customers and keep the conversation going.
- Ensure target conversion.
- Listening to the customer’s needs to generate repeat sales.
- Record all interactions on the CRM and disposition the call.
- Keeping up to date on all products and informing customers of new products.
- Answering customer’s questions about the products.
- Meeting Sales budget.
Requirements
- Excellent Communications skills.
- Creative Thinking.
- Good listening skills.
- Ability to engage customers in conversations.
- Knowledge of relevant computer software /tools.
- Excellent interpersonal and problem-solving skills.
- Rejection Handling skills.
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
- Performance Bonus
Recruitment Process
- A screening call with the Senior Recruiter ~30 mins
- Technical interview with the hiring manager ~30 mins
Top Skills
What We Do
FairMoney is building the leading mobile bank for emerging markets. Our goal is to rebuild Africa's money story by offering Tier 1 digital financial services to merchants and consumers alike.
In our key market; Nigeria, FairMoney is currently the Most downloaded fintech app in Nigeria with over 10 million downloads and the #1 digital bank in Nigeria.
FairMoney offers a range of digital financial products including, near-instant digital loans 24/7, investment products, savings, payments, and cards directly via its mobile app.
We give 10,000 loans daily (one every 8 seconds!) in Nigeria and India, and have banking operations in Nigeria, with over 6 million users.
We're backed by international investors and have raised a total of $89.9M in funding, to support our development.
FairMoney is unique thanks to its international exposure (with offices on 3 continents) and its impact-driven mission: we bring financial inclusion to underbanked people in emerging markets!
We are a team of close to 600 people, and for most of the positions, it's possible to join FairMoney remotely or in one of our offices: in Paris, Bangalore, Lagos, and Riga.
We value candidates who embrace our company values:
• Growth Mindset – We believe in the power of a Growth Mindset, not fixed or static.
• Big Plans, Bigger Ambitions - We make big plans, and have even Bigger Ambitions. We are here to build massive scale and drive the fintech revolution across Africa.
• Talent has no passport - We believe that Talent Has No Passport. While opportunity may not be evenly distributed across the world, talent is.
• Start with the Client – We Empathize with our users to optimize our impact. Many of us don’t live where our customers do - we must go in-depth to understand their pain points.
Discover our other values during your discussions with the team.
https://apply.workable.com/fairmoney/?lng=en
