- Manage and lead the telesales team to achieve sales targets.
- Develop and implement sales strategies for new and existing products.
- Monitor and analyse sales data to understand performance trends and areas for improvement.
- Provide regular sales forecasts and reports to senior management.
- Maintain high levels of customer satisfaction and ensure all customer complaints are resolved in a timely manner.
- Train and motivate team members to excel in their roles and contribute to the overall success of the team.
- Evaluate the performance of team members and provide feedback, guidance, and training where necessary.
- Build and maintain strong relationships with key clients and stakeholders.
- Ensure compliance with company policies and industry regulations.
- Bachelor's degree in Business, Marketing, or related field.
- At least 7 years of experience in a telesales leadership role, preferably in service industries
- Strong understanding of sales principles, methods, techniques, and evaluation metrics.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical skills with the ability to analyze sales data and make necessary adjustments to improve performance.
- Proficiency in using CRM software and other sales tools.
- Exceptional customer service skills.
- Ability to work under pressure and meet sales targets.
- Self-motivated with a results-driven approach.
- Competitive salary package + Sales incentives
- 13th month salary
- Annual Leave per year: 12 days
- Performance Appraisal twice a year
- Insurances as Vietnamese labor on full gross salary law
- Private premium health care package
- Clear growth path
- Company trip, and other benefits according to company policy
- A multi-cultural team
- A company provides casual, flexible, and pet friendly working environment
- A company promotes learning, continuous improvement, and personal growth
- Better work-life integration
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What We Do
GoGoX is a leading on-demand logistics and transportation platform in Asia. We operate in over 340 cities across six countries and regions, including Mainland China, Hong Kong, India, Singapore, South Korea and Vietnam. Our mission is to use technology to power the logistics industry’s transformation by providing simple and efficient customer-focused solutions. Services include platform services (real-time delivery for individuals), enterprise services (custom-made solutions for SMEs & large corporations), as well as value-added services (fuel cards and EV rentals). For any enquiries, please send us an email at [email protected] (Hong Kong) [email protected] (Singapore) [email protected] (South Korea) [email protected] (India) [email protected] (Vietnam)
