Position Overview:
Seeking a Telesales Representative to join our team. This role involves generating sales, closing deals over the phone, and building strong customer relationships. you!
Ideal Candidate:
The ideal candidate has a passion for sales, excellent communication skills, and the ability to persuade potential clients we want to hear from
Key Responsibilities:
• Outbound Sales Calls: Reach out to potential customers and businesses to introduce and promote our services.
• Delivering Scripts: Present compelling, scripted sales pitches that effectively communicate our services’ benefits.
• Lead Generation & Follow-ups: Contact past and potential customers, nurturing leads and encouraging repeat business.
• Customer Engagement: Answer customer inquiries, provide detailed service information, and handle objections professionally.
• Sales Closing: Use persuasive selling techniques to secure bookings and convert leads to paying clients.
• CRM & Record-Keeping: Maintain accurate records of customer interactions, sales progress and follow- ups in the CRM system.
• Collaboration & Reporting: Work closely with the marketing and customer service teams, providing feedback on customer preferences and sales trends.
• Must have at least two to three years’ experience as in telesales, sales, or lead generation.
• Proven experience in telesales, telemarketing, or inside sales (preferably in health, wellness, or corporate services).
Excellent verbal communication skills with a confident and engaging phone presence.
Strong persuasive and negotiation skills to close deals effectively
Ability to handle objections and turn hesitant leads into paying clients
Strong follow-up and relationship-building skills
Comfortable working with sales scripts while also being adaptable in conversation.
Proficiency in CRM software to track and manage customer interactions.
Ability to multitask, stay organized, and meet sales targets.
Self-motivated and results-driven attitude.
Job Category:
Admin Assistance/Digital Marketing
Skills Required
- 2-3 years experience in telesales, sales, or lead generation
- Proven experience in telesales, telemarketing, or inside sales
- Experience in health, wellness, or corporate services (preferable)
- Excellent verbal communication and confident phone presence
- Strong persuasive, negotiation, and objection-handling skills
- Strong follow-up and relationship-building skills
- Comfortable working with sales scripts and adaptable in conversation
- Proficiency in CRM software
- Ability to multitask, stay organized, and meet sales targets
- Self-motivated and results-driven attitude
What We Do
Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing (BPO) company. The firm delivers innovative digital solutions designed to empower and optimize the performance of people, teams, and organizations. Their services include AI-driven contact center solutions, systems integration, cloud services, and consultancy, helping clients embrace digital shifts to improve operational efficiency and business success.






