About Epos
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.
Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.
With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.
As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.
About This Role
EPOS is looking for a Telesales Consultant to join our Sales team and play a critical role in driving new business opportunities. In this role, you’ll be at the forefront of our growth efforts — identifying potential clients, making impactful connections, and setting high-quality appointments for our sales team.
You will combine your communication skills, persuasive sales techniques, and research capabilities to convert cold calls into warm leads. If you thrive in a fast-paced environment, enjoy hitting targets, and are motivated by high earnings and career growth, this role is for you.
This is what your job scope will be...Lead Generation & Prospecting
- Research and scrape the web for qualified leads and decision-maker contacts.
- Build and maintain a database of prospects for targeted outreach.
Client Engagement & Appointment Setting
- Contact potential clients via phone to introduce EPOS products and services.
- Build rapport quickly and effectively communicate our value proposition.
- Convert cold calls into qualified appointments for the sales team.
Sales Target Achievement
- Consistently meet or exceed appointment-setting and lead-generation KPIs.
- Adopt a proactive, goal-oriented approach to drive measurable results.
Record Management & Compliance
- Maintain accurate records of calls, leads, and follow-ups in the CRM.
- Ensure all outreach activities comply with company policies and industry regulations.
Support & Collaboration
- Work closely with the sales and marketing teams to refine outreach strategies.
- Assist with general administrative tasks and ad-hoc duties when needed.
Requirements
We would love to hear from you if...
- You have at least 2 years of experience in telesales, telemarketing, or outbound sales.
- You are proficient in English and Mandarin Chinese
- You are an excellent communicator with strong persuasion and negotiation skills.
- You can confidently draft professional emails with attention to tone and detail.
- You are proficient in Microsoft Office Suite and comfortable using messaging or CRM platforms.
- You are friendly, enthusiastic, and customer-focused in every interaction.
- You thrive under pressure and maintain a positive, professional demeanor.
- You can multitask effectively, meet deadlines, and stay organized.
- You have a self-motivated, “get things done” attitude and are driven by results.
Skills Required
- At least 2 years of experience in telesales, telemarketing, or outbound sales
- Proficiency in English and Mandarin Chinese
- Excellent communication, persuasion, and negotiation skills
- Ability to draft professional emails with appropriate tone and attention to detail
- Proficiency in Microsoft Office Suite
- Comfort using messaging or CRM platforms
- Friendly, enthusiastic, and customer-focused approach
- Ability to thrive under pressure while maintaining a positive, professional demeanor
- Ability to multitask, meet deadlines, and stay organized
- Self-motivated, results-driven attitude
What We Do
EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.
