We are looking for a Telesales Co-ordinator who will identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.
Responsibilities
Key resposibilities:
- Identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.
- Presentation of products (e.g. consumables) and services on the phone.
- Customer data administration in the CRM and/or other sales related tools.
- Develop and support business growth in the small and medium companies’ market.
Qualifications
Skills required:
- Telephone sales techniques (outbound and inbound).
- Lead generation and prospect qualification skills.
- Knowledge of CRM systems (e.g. Salesforce).
- Ability to manage and update customer databases.
- Negotiation and closing techniques Basic knowledge of products/services (e.g. consumables) and ability to present them effectively.
- Ability to analyze sales KPIs and monitor performance.
- Familiarity with digital and communication tools (email, VoIP, sales tracking tools).
Soft Skills:
- Excellent communication and active listening skills.
- Results-oriented mindset with a strong focus on achieving targets.
- Persuasion and problem-solving skills.
- Proactivity and initiative.
- Time management and organizational skills.
- Resilience and ability to handle rejection/objections.
- Teamwork attitude.
- Flexibility and adaptability.
Canon Core Competencies:
- Focus on the customer
- Plan & organise effectively
- Communicate effectively
- Drive for results
- Apply business acumen
- Negotiate & influence
Skills Required
- Telephone sales techniques (outbound and inbound)
- Lead generation and prospect qualification skills
- Knowledge of CRM systems (e.g. Salesforce)
- Ability to manage and update customer databases
- Negotiation and closing techniques
- Basic knowledge of products/services and ability to present them effectively
- Ability to analyze sales KPIs and monitor performance
- Familiarity with digital and communication tools
What We Do
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canon’s extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. With approximately 180,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Visit the Canon Inc. website at: global.canon
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