Telesales Account Manager

At Penguin Random House New Zealand, we are powered by our people. As the world’s largest trade book publisher, we publish books that matter, from future classics to cherished favourites. Our team is dedicated to creating stories that entertain, educate and inspire. We strive to be the best home for our authors and people, and the most service-oriented partner for our customers. 

As a member of the broader Sales team you will be responsible for maximising sales to a designated account list by promoting and selling new titles and optimising backlist sales.

Reporting to the National Accounts Manager, you will be making calls to existing (no cold calling) in order to meet sales targets. The successful candidate will ideally have a background in retail book sales, telesales of a similar product and/or possess general sales experience.

What you will do:

• Perform effectively as a member of the broader team and of the organization.
• To build and promote customer-based promotions
• Maintaining an existing account base and ensuring all customers are contacted within the allocated call cycle
• Sales targets are met
• Effectively identify additional opportunities to generate sales via agreed objectives created for specific customers
• Demonstrate willingness to generate and share ideas with colleagues

What you will bring:

• Ability to work independently
• Ability to develop and maintain strong internal and external relationships
• Planning and organisational skills
• Excellent written and verbal communication skills
• Demonstrated sales experience

Why Penguin Random House?

At Penguin Random House, our iconic Penguin logo stands as a symbol of quality, passion and accessibility. These principles are deeply embedded in our work and environment, driving us to create a lifelong love of reading for everyone.

We are proud to publish the world’s favourite books from the world’s favourite authors. Our collaborative, innovative and creative culture is guided by our core values: Discover, Respect, Engage and Share. Join us in our journey to entertain, educate and inspire through the power of storytelling.

Some of the benefits we offer:

• Ongoing Learning and Development
• A supportive and inclusive company culture that values diversity and fosters growth
• Safety and Wellbeing Program
• Employee Benefits Program (great retail discounts, novated leasing, salary sacrifice, and more)

All applicants must include a cover letter which outlines your suitability to the role. Please note, due to the large volume of applications only shortlisted candidates will be contacted.

Penguin Random House is the world’s largest trade book publisher, boasting an impressive list of authors from cherished favourites to future classics across many genres and platforms. In Australia and New Zealand, we are proud to work with the most talented writers, thinkers and achievers and publish a diverse range of local and international voices. We are the leading publisher distributing books across Australia and New Zealand, focusing on speed and reliability to reach our customers and bring the very best books to readers everywhere. Our 400+ creative and passionate people from various backgrounds and experiences work together to uphold our reputation for excellence and clear commitment to service throughout the entire publishing process, and help us to achieve exceptional results. More information can be found at https://www.penguin.com.au/ and https://www.penguin.co.nz/.

Penguin Random House is committed to providing a workplace and culture that values diversity and inclusion across all levels of the business. We recognise and acknowledge the contribution of people with diverse backgrounds, experiences and perspectives. This includes, however is not limited to, differences in gender, age, disability, ethnicity, religion, sexual orientation and family status.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.
 

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