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The Role
Teleport Technician
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment. You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations. You escalate open issues to senior technician or more senior operations staff. You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.
QUALIFICATIONS & EXPERIENCE
It would be nice if you had:
KEY DELIVERABLES
SES is an Equal Opportunity and Affirmative Action Employer
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products. You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and well as provide technical support at an intermediate level in 24x7 shift.
- COMPETENCIES
- Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team.
- You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems.
- You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration.
- Expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment).
- You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment.
You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment. You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations. You escalate open issues to senior technician or more senior operations staff. You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.
QUALIFICATIONS & EXPERIENCE
- Vocational training or equivalent technical education, ideally in the field of Electronic Communications.
- 1 to 3 years of relevant experience.
- Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities.
- Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations.
- General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems.
- Capable of working on various ground station communications systems, performs replacement of major assemblies.
- General understanding of RF theory and basic electronics.
- Ability to determine proper methods of testing equipment and RF/IF systems chains.
- Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations.
- Good organizational, multi-tasking and team player skills.
- Fluency in English.
- Good customer service skills.
- General PC skills and proficiency in use of "Office Suite" software.
- This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).
It would be nice if you had:
- General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment consisting of modems, multiplexers, broadband, IP technologies and video technologies/systems.
- General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets.
KEY DELIVERABLES
- You will monitor the conditions of Telemetry, Tracking and Command, commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment.
- You will support the following equipment as directed by other Operational Centers; IP and Baseband equipment (modems, multiplexers, DVB and Broadband technology platforms) and video systems. You identify inefficient operations processes and unreliable equipment, or sub-systems that affect the ability to provide service reliability and customer service and may make recommendations to address these issues.
- You will prepare and review documentation, reports and updates for any service status change, maintenance and fault/repair/restoral.
- These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
- Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception
- Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)
- Job requires ability to lift up to 50 lbs.
SES is an Equal Opportunity and Affirmative Action Employer
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
SES Satellites Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SES Satellites and has not been reviewed or approved by SES Satellites.
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Leave & Time Off Breadth — Time off is described as generous, with a global minimum of paid annual leave plus additional volunteering days. Formal leave policies appear consistent across many locations, which strengthens work-life balance.
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Parental & Family Support — Parental leave is fully paid across maternity, paternity, adoption, and foster care, with added childcare resources and return-to-work support. Family-focused programs extend to adoption assistance and fertility benefits.
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Healthcare Strength — Health coverage is broad, spanning medical, dental, vision, mental health, disability/life insurance, wellness programs, and specialized offerings like fertility, transgender care, and pet insurance. Many benefits begin promptly upon hire, enhancing perceived coverage strength.
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The Company
What We Do
Intelsat and SES have joined forces, uniting 100 years of combined innovation and leadership to create the world’s leading space solutions company. As a newly combined company, we bring together talented teams with deep industry expertise to deliver integrated satellite and connectivity solutions for businesses and governments across the globe. With a powerful multi-orbit fleet, an expansive ground network, and strong financial backing, we’re entering an exciting phase of growth, investing in next-generation technologies that will enhance our competitive position in the rapidly-evolving satellite communications landscape For future team members, this means more opportunity, more innovation, and more impact. At SES, you won’t just join a company—you’ll help shape the future of global connectivity.
Why Work With Us
When it comes to your career, you are the author of your own story. At SES, we believe you should have the freedom to drive new opportunities in any direction you want them to go – unlimited by geography, technology or even gravity.
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