We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
- Base wage of dependent on location
- Flexible part-time schedules within company operating hours
- Work remote from the comfort of your home
- We will train the right candidate
- Positive attitude and willingness to learn.
- Must be 18 years or older
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Must be available to work within the hours of 4PM-11PM CST Monday - Friday and 10AM-6PM CST Saturday -Sunday
- Must be able to work 1 weekend shift (either a Saturday or Sunday) each week
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:
- Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
- NO Chromebooks - these are not compatible with our systems
- 8 GB of RAM
- Quad Core Processor
- Most recently updated version of Chrome browser
- Ability to download software to the computer
- A personal email address capable of receiving files
- 10 Mbps download internet access speed
- Direct plug-in wired access to the data connection
- Direct plug-in access for power for computer or laptop
- USB or WIRED headset with mic (No Bluetooth)
- Working webcam
- Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.
What We Do
Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization.
The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth.
We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.
