At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team!
What is the Telehealth Nurse role?
We are seeking nurses (LPN/LVN) to provide outstanding care to members with diseases such as hypertension, diabetes, and heart failure through remote patient monitoring. The Telehealth Nurse will support members through regular phone visits during which they will discuss how to make progress towards goals, medical and lifestyle education, and how to improve outcomes on chronic conditions.
This position offers full-time hours (Monday through Friday 8:30am-5pm local time), benefits, and the ability to work from home.
What you’ll be doing:
- Perform regular telehealth calls to a dedicated panel of members.
- Accurately and confidently provide medical, diet, and wellness education to members.
- Ensure accurate and timely documentation.
- Maintain good member/nurse rapport.
- Ability to perform high quality, high volume calls.
- Drive clinical outcomes through member engagement and coordination
- Escalate members to our Provider team as needed.
- Provide device support and troubleshooting in a professional, knowledgeable manner.
- Provide support and encouragement as indicated.
- Maintain a good rapport with members, nursing team, and providers.
- As a member of our team, foster and grow a culture of kindness, compassion, and mutual respect.
- Assist with special projects and other assignments as needed.
What you’ll bring:
- Must have a current, active, unrestricted LPN/RN multi-state compact license in a nursing compact state and be in good standing with the Board of Registered Nurses.
- A minimum of 2 years hands on nursing experience is required; telehealth and chronic care management experience is strongly preferred.
- EHR experience, specifically AthenaHealth, is a plus.
- Fluency in English and Spanish is highly preferred.
- Comfortable working on a computer; experience navigating through multiple computer applications while on calls; Macbook experience is a plus.
- Must have reliable high-speed internet.
- Strong time management skills and self-motivation.
- Must be a quick learner in a fast paced, changing environment.
- Professional and effective communication style that translates across all members of the team and members.
- An attitude and work ethic that meets the core values and goals of CopilotIQ.
- Self-motivated and able to work well independently.
- A willingness to jump in and help where needed to ensure team success.
Skills Required
- Current LPN/RN multi-state compact license
- 2 years hands-on nursing experience
- Telehealth and chronic care management experience
- EHR experience, specifically AthenaHealth
- Fluency in English and Spanish
- Reliable high-speed internet
What We Do
At CopilotIQ, our mission is clear: we are dedicated to delivering world-class care to seniors facing chronic conditions such as diabetes and hypertension. We firmly believe that every patient should have access to expert healthcare monitoring, consistent data collection, thoughtful support, and personalized care. Our primary focus is on prevention – averting heart attacks and strokes before they even arise. CopilotIQ is at the forefront of pioneering solutions that proactively address diabetes and hypertension, preventing them from escalating into crises. We collect an extraordinary 1,000 times more data than traditional healthcare providers. Our AI-powered software anticipates problems, signals nurses for timely intervention, and drives comprehensive treatment plans. By uniting the expertise of consistent remote nursing with cutting-edge AI technology, we provide patients with customized and proactive care. In our ongoing pursuit of excellence, we're expanding the use of wearables and non-invasive devices to multiply the volume of data points from thousands to millions. CopilotIQ is not merely transforming healthcare; we are empowering seniors to lead healthier lives, free from the looming threat of medical emergencies.
Why Work With Us
At CopilotIQ, our uniqueness lies in fusing advanced AI with personalized clinical care, revolutionizing senior chronic condition management. We're a mission-driven team, dedicated to improving lives and shaping healthcare's future. Our remote-friendly culture values diversity, fostering innovation through varied backgrounds and abilities.
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