Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.
This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.
At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.
Learn more at telamon.com
Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.
Note: benefits eligibility may be based on employment status, tenure, location, or other factors
The Infrastructure Integration Engineer is responsible for ensuring Infrastructure (Equipment Huts) are fully configured, validated, and deployment-ready prior to field installation. This role owns the accuracy and performance readiness of network configurations, directly impacting installation efficiency, first-time-right deployment success, and overall project margin.
By translating engineering designs into fully functional configurations, this role reduces field rework, accelerates deployment timelines, and ensures high-quality, customer-ready network solutions across Telamon’s infrastructure portfolio.
Essential Duties and Responsibilities
System Installation & Integration
- Develops the proper infrastructure equipment installation, power systems, and network alarming systems, based on engineering specifications and customer requirements.
- Integrates multi-vendor telecommunications technologies into standardized and customer-specific solutions.
- Reviews engineering designs, specifications, and related documentation to translate requirements into complete and functional system builds.
- Ensures all equipment assemblies, configurations, and supporting components meet operational, environmental, and performance expectations.
Testing, Validation & Deployment Readiness
- Validates configurations and integrated equipment against engineering designs, quality standards, and customer requirements prior to deployment.
- Performs system-level testing, bench testing, and readiness verification to ensure equipment is deployment-ready before release to the field.
- Diagnoses and resolves configuration, integration, and equipment readiness issues during pre-deployment stages.
- Identifies root causes of configuration or integration errors and implements corrective actions to prevent recurrence.
- Assists with material verification, equipment inspection, and readiness review activities as needed.
- Supervises testing standards and environment validations as need with certified test vendors.
Documentation, Quality & Compliance
- Develops and maintains accurate configuration documentation, test results, as-built records, and change documentation.
- Ensures all configuration and integration changes are traceable, controlled, and compliant with applicable quality standards, including ISO/TL9000 where required.
- Supports downstream teams by maintaining high-quality documentation for field installation, operations, and support functions.
- Maintains time, project, and testing records as required.
Cross-Functional Coordination & Technical Support
- Partners with engineering, project management, production, and field teams to ensure a seamless transition from design through deployment.
- Interfaces with other departments to ensure deadlines, customer requirements, and project deliverables are achieved.
- Provides technical guidance to internal teams and customers regarding equipment integration, configuration, testing, and deployment readiness.
Continuous Improvement & Operational Efficiency
- Supports continuous improvement efforts by identifying opportunities to streamline integration processes, improve quality, and enhance operational efficiency.
- Actively identifies and implements improvements to processes, tools, and workflows to enhance efficiency, quality, and business outcomes.
- Leverages available tools and technologies, including AI-enabled solutions, to streamline workflows, improve efficiency, and enhance outcomes.
Documentation & Change Control
- Develop and maintain accurate configuration documentation, test results, and Engineering Change Notices (ECN).
- Ensure all configuration changes are traceable, controlled, and compliant with ISO/TL9000 ECN standards.
- Maintain assembly and quality documentation to support downstream teams (field installation, operations, and support).
Cross-Functional Collaboration & Support
- Partner with customer engineering, project management, and field teams to ensure seamless transition from design to deployment.
- Provide technical guidance to internal teams and customers related to configuration, testing, and system readiness.
- Support continuous improvement efforts by identifying opportunities to streamline infrastructure processes and improve deployment outcomes.
Managerial Responsibility
- This role has no direct reports.
- May provide technical guidance, support, and informal mentorship to field teams and less experienced team members.
Travel/Shift Requirements
- Occasional travel may be required.
- Position may require schedule flexibility to support project deadlines and customer requirements.
Physical Demands
- Ability to safely lift and handle equipment and materials up to 30 pounds occasionally.
- Ability to work safely with or around electrical systems and ESD-sensitive equipment.
- Ability to stand, bend, reach, and perform equipment integration or inspection activities as needed.
- Prolonged computer use and technical system interaction may be required
Skills and Abilities Required
Technical Expertise
- Ability to interpret engineering drawings, specifications, bills of material, and customer requirements and translate them into complete infrastructure configurations and equipment builds.
- Experience configuring, integrating, and validating telecommunications infrastructure equipment across multiple platforms and vendors.
- Working knowledge of optical networking and transport technologies, including DWDM, , SONET, Carrier Ethernet, and Open ROADM.
- Experience with telecommunications (DC) power systems, alarming systems, and related infrastructure components.
- Understanding of system testing, validation processes, and deployment requirements.
- Familiarity with ISO/TL9000 or similar quality standards.
- Working knowledge of Ciena, 1Finity, Nokia, and Infinera product families preferred.
- Proficiency with standard office, documentation, and reporting software.
Problem Solving and Execution
- Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
- Demonstrated ability to manage multiple projects or configuration tasks while maintaining accuracy and attention to detail.
- Ability to identify root causes, recommend corrective actions, and support preventive process improvements.
- Ability to work independently and exercise sound technical judgment in a fast-paced environment.
Collaboration and Communication
- Ability to work effectively across technical and non-technical teams.
- Strong verbal and written communication skills, including the ability to clearly explain technical concepts.
- Experience supporting customer interactions and cross-functional project teams.
- Ability to build effective working relationships with engineering, project management, production, field teams, vendors, and customers
Education and Experience Required
- Associate’s degree in network engineering, electronics, telecommunications, or a related technical field; Bachelor’s degree preferred.
- Minimum of 5+ years of related telecommunications integration, network infrastructure, deployment support, or equipment engineering experience.
- Experience working with telecommunications infrastructure equipment in pre-deployment, staging, integration, testing, or similar environments preferred experience.
Preferred Qualifications
- Experience supporting fiber hut, shelter, central office, or related telecommunications infrastructure environments.
- Experience supporting end-to-end deployment readiness activities.
- Exposure to engineering project environments, vendor coordination, and customer-specific solution development.
- Continuous improvement mindset with demonstrated process optimization experience.
Skills Required
- Associate's degree in network engineering, electronics, telecommunications, or a related technical field
- Minimum of 5+ years of related telecommunications integration experience
- Experience configuring and validating telecommunications infrastructure equipment
- Working knowledge of optical networking technologies
What We Do
Headquartered in Raleigh, North Carolina, Telamon-Transition Resources Corporation (TRC) is a 501(c)(3) private non-profit organization that provides educational services through early childhood and family support programs, workforce and career services, and housing and financial empowerment services to nearly 24,000 individuals a year in eleven states. MISSION: Our mission is to provide educational services that lead to better jobs, better lives, and better communities. HISTORY: Since our beginnings in 1965 as the Migrant Project of the North Carolina Council of Churches, we have grown into a large, stable organization with diverse funding from federal and state governments, as well as substantial partnerships with private foundations. We became a HUD certified National Intermediary in the Housing Counseling sector, and we provide community action services through projects in West Virginia and North Carolina. In Indiana, we are Transition Resources Corporation, or TRC, since another organization held the Telamon name when we incorporated in that state. TODAY: Now in our 54th year of service, we are focused on growth, and on positive customer outcomes. In 2014, Telamon began providing financial literacy services to families and staff in our Delaware Head Start programs through an innovative partnership with the State of Delaware's $tand By Me program. In 2016, our Governing Board and executive leadership set a strategic goal of growing our services by embedding financial empowerment for customers and staff into all our lines of business.
