We are looking for a Junior Telecommunications Engineering Specialist to strengthen our ambitious technical support team in Kyiv, Ukraine. You will work with the leading networking solutions in the world and master your skills.
Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.
In this role, you will:
- Advise customers how to use our products within their solutions, and solve their challenges related to Teltonika Networks products, both in writing and during online/offline meetings.
- Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, and other sources.
- Prepare documentation for internal and external use (e.g., Teltonika Wiki).
- Play the role of a link between a customer and Teltonika Networks RnD regarding complex challenges.
- Gain hands-on experience with Linux-based OS, industrial protocols, various networking services and protocols, and occasionally 3rd party peripherals.
What we expect of you:
- Good communication skills and etiquette both in speaking and writing.
- Ability and motivation to help others.
- Basics in Computer Networking.
- Good English language skills (written and spoken).
- Ability to work in a fast-paced environment.
- Ability to form technical documentation.
- Higher or equivalent technical / engineering education would be considered as an advantage.
- Prior experience in customer service would be considered as an advantage.
- Knowledge or certification in CCNA or similar courses would be considered as an advantage.
What we offer:
- Great opportunities to grow in a strong and rapidly expanding company.
- Interesting and ambitious projects of industrial networking devices.
- Dynamic, challenging work environment and cooperation-based internal culture.
- Care about your emotional and physical well-being by offering flexible work schedules, hybrid work opportunities, the ability to work remotely.
- Corporate medical insurance and company-paid sports activities (gym, fitness, yoga, swimming pool).
- Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
- A comfortable workspace in a modern office equipped with electricity, water, and heating, regardless of external factors.
Salary
We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise.
If you have questions, do not hesitate to contact our recruitment colleague Anna Nikitina by email [email protected]
Skills Required
- Good communication skills and etiquette in speaking and writing
- Ability and motivation to help others
- Basics in computer networking
- Good English language skills (written and spoken)
- Ability to form technical documentation
- Higher or equivalent technical / engineering education
- Prior experience in customer service
- Knowledge or certification in CCNA or similar courses
Teltonika IoT Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teltonika IoT Group and has not been reviewed or approved by Teltonika IoT Group.
-
Healthcare Strength — Core medical coverage is commonly included, with private/additional health insurance in many regions and options like psychological counseling and dental in some locations. In certain roles, coverage can extend to family members.
-
Leave & Time Off Breadth — Paid vacation, sick leave, and extra personal days such as a birthday day off are noted across multiple locations. Some regions also highlight summer-hour schedules and robust annual leave frameworks.
-
Strong & Reliable Incentives — Sales compensation includes uncapped commissions and sizable bonuses for top performers. High achievers are positioned to see significant earnings upside.
Teltonika IoT Group Insights
Similar Jobs
What We Do
Teltonika IoT Group is a Lithuanian high-tech company group that designs, develops, and manufactures Internet of Things (IoT) devices and solutions for businesses, operating in niches such as telematics, networking, telemedicine, and EV charging.
