Telecommunications Coordinator

Under general supervision, installs, maintains, troubleshoots, and repairs District telecommunications equipment and systems, analyzes District telecommunications needs and makes recommendations, communicates with vendors and end-users, and performs related duties as required.

 

POSITION REQUIREMENTS
Minimum Education None Minimum Work Experience None Required Licenses/Certifications None
Required Skills, Knowledge, and Abilities: Knowledge Of: Current state-of-the-art telecommunications equipment and related voice and data systems comparable to that used by the District; practices and procedures for the installation, troubleshooting, testing and repair of telecommunications equipment; the safe and proper use of commonly used hand and power tools, electronic test equipment, and specialized telecommunications test equipment; applicable PUC standards and regulations; the principles and practices of workplace safety; bidding and procurement procedures; and commonly used computer office software.
Ability To: Respond to emergency service calls and make necessary repairs in a timely manner; read and interpret schematic diagrams, manufacturer's service manuals, and other technical documentation; research, analyze, and make recommendations regarding the adoption and use of telecommunications equipment and systems; provide training and instruction to consultants, contractors and end-users; communicate effectively both orally and in writing; and establish and maintain effective working relationships with District staff, and members of the public using principles of good customer service. Preferred Qualification None

 

JOB SPECIFIC FUNCTIONS
1.Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
2.Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
3.Attends the required corporate integrity and compliance training and education programs.
4.Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
5.Complies with all HIPAA standards.
Installs, maintains, troubleshoots, and repairs District telecommunications equipment, switches, wiring, and related voice and data communications systems. Analyzes the District's telecommunications needs, conducts research, evaluates telecommunications equipment and systems, and makes recommendations Compiles and maintains records and databases of District telecommunications equipment inventory and work performed, reviews and analyzes billing reports and other information from suppliers, vendors, and end-users, and compiles reports for appropriate District personnel. Assigns and distributes mobile telecommunications equipment to District personnel, tracks usage and billing, and reports irregularities to appropriate supervisory staff. Communicates with vendors, suppliers, and consultants regarding telecommunications equipment and systems, monitors contracts and maintenance agreements, and may negotiate vendor contracts. Provides information, training, and technical assistance to end-users regarding the use of District telecommunications equipment and systems. May provide technical supervision and training to telecommunications technicians, vendors, consultants, and contractors. Performs related duties as required.