Job Title: Telecom QA Engineer (Manual Testing) – Mid/Senior Level
Key Skills: SIP, Wireshark, Telecom Testing, TCP/IP, UDP, RTP, Test Case Writing.
Location: Campinas - SP
Mode: Hybrid
We at Coforge are hiring Telecom QA Engineer (Manual Testing) with the following skill set.
Key Responsibilities
- Execute manual functional, integration, regression, and interoperability testing for voice services on optical network termination equipment (ONTs).
- Validate SIP signaling flows and voice call scenarios using packet analysis tools.
- Analyze network traffic and troubleshoot issues using Wireshark and protocol traces.
- Create, maintain, and execute detailed test cases, test plans, and test reports.
- Perform end-to-end validation of voice services over IP networks.
- Work closely with developers, automation engineers, and QA teams located in Brazil and the United States.
- Identify, document, reproduce, and track defects through their complete lifecycle.
- Participate in laboratory setup, configuration, and maintenance of telecom testing environments.
- Validate network behavior involving TCP/IP, UDP, RTP, DHCP, DNS, and related protocols.
- Support verification of embedded software running on telecommunications devices.
- Contribute to continuous improvement of testing processes and quality standards.
- Collaborate with automation teams and contribute to automation initiatives when applicable.
Required Skills & Qualifications
- Experience as a Manual QA Engineer or Telecom Test Engineer.
- Strong knowledge of Session Initiation Protocol (SIP).
- Experience using Wireshark for packet capture and protocol analysis.
- Understanding of networking fundamentals including TCP/IP, UDP, and RTP.
- Experience creating and executing test cases, test plans, and defect reports.
- Knowledge of software testing methodologies and QA best practices.
- Ability to troubleshoot network and voice service issues.
- Experience working with embedded devices or hardware-based platforms.
- Upper-Intermediate or Advanced English for collaboration with international teams.
Preferred Skills:
- Linux Command Line Interface (CLI).
- Jira or similar defect management tools.
- Test Planning and Test Execution.
- Media Gateway Control Protocol (MGCP).
- Megaco/H.248.
- Telecom laboratory testing environments.
- Root cause analysis and troubleshooting.
- Test Automation using Python.
- Robot Framework.
- Asterisk / FreePBX administration and troubleshooting.
- DHCP, DNS, FTP, and TFTP server configuration.
- TR-069 protocol knowledge.
- SIPp for SIP traffic generation and validation.
- Experience with VoIP infrastructure and carrier-grade telecommunications solutions.
- Exposure to CI/CD and automated testing practices.
- Knowledge of broadband and fiber access network technologies.
Posted On: 16-06-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Skills Required
- Experience as a Manual QA Engineer or Telecom Test Engineer
- Strong knowledge of Session Initiation Protocol (SIP)
- Experience using Wireshark for packet capture and protocol analysis
- Understanding of networking fundamentals including TCP/IP, UDP, and RTP
- Experience creating and executing test cases, test plans, and defect reports
- Knowledge of software testing methodologies and QA best practices
- Ability to troubleshoot network and voice service issues
- Experience working with embedded devices or hardware-based platforms
- Upper-Intermediate or Advanced English for collaboration with international teams
- Linux Command Line Interface (CLI)
- Jira or similar defect management tools
- Test Automation using Python
- Robot Framework
- Media Gateway Control Protocol (MGCP)
- Megaco/H.248
- Asterisk / FreePBX administration and troubleshooting
- DHCP, DNS, FTP, and TFTP server configuration
- TR-069 protocol knowledge
- SIPp for SIP traffic generation and validation
- Telecom laboratory testing environments
- Experience with VoIP infrastructure and carrier-grade telecommunications solutions
- Exposure to CI/CD and automated testing practices
- Knowledge of broadband and fiber access network technologies
- Root cause analysis and troubleshooting
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
