At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Telecommunications Lead
Job Summary
We are seeking a detail-oriented and experienced (Sr) Telecommunications Lead to oversee and manage all telecommunications services and provider accounts across the organization. This role will serve as the primary liaison between our company and telecom service providers and managed service partners, ensuring accurate billing, service delivery, contract management, and account administration. This (Sr) Telecom Lead job involves managing and optimizing telecom spending by combining financial management with AI significantly transforming the practice. The ideal candidate will also be able to build out existing processes to regions and new acquisitions that currently are not part of the corporate process. Strong communication and analytical skills with deep knowledge of telecom systems and vendor management.
What You'll Do (Responsibilities)
In this role, you will:
Key responsibilities include budgeting, forecasting, and analyzing telecom usage, as well as developing cost optimization strategies and providing financial guidance to stakeholders. The role requires strong analytical and communication skills, knowledge of telecom platforms, and collaboration with teams like engineering, finance, and IT operations
Lead the architecture, design, and deployment of complex telecommunications projects, including next-generation VoIP, Unified Communications (UCaaS/CCaaS), and SD-WAN solutions, ensuring alignment with business strategy and security standards
Collaborate with cross-functional IT teams (Network, Security, Cloud) and external vendors to troubleshoot critical incidents, optimize system performance, and manage the full lifecycle of all telecommunications assets
Develop and manage departmental budgets, negotiate service contracts, and ensure continuous compliance with global regulatory requirements (e.g., E911, GDPR) and organizational security policies for all communication platforms
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
7+ years of progressive experience in designing, implementing, and managing large-scale enterprise telecommunications and voice network environments
Strong knowledge of leading Unified Communications (UC) platforms (e.g., Cisco, Microsoft Teams, Zoom Phone) and modern networking protocols (SIP, BGP, OSPF)
Proven ability in complex problem-solving, stakeholder management, and translating technical requirements into clear, executable project plans
Mandatory: Cisco Certified Internetwork Expert (CCIE) Collaboration or equivalent certification
What We Offer (Benefits)
Competitive compensation and benefits aligned with the experience and the critical nature of this role
Number of days paid time off/ holidays annually
Flexible work options to support work-life balance
Comprehensive health, wellness, and retirement plans
Opportunities for continuous learning and professional growth, including access to specialized training and certification programs
#Li-Remote
Reasonably expected salary range: $91,100.00 - $121,400.00Category: Information TechnologyTop Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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