Telecom | Application Support Engineer - PL/SQL

Posted 9 Hours Ago
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Lisboa
Mid level
Consulting • Cybersecurity
The Role
The Application Support Engineer will provide expert-level support for PL/SQL applications in a telecom environment, troubleshoot complex issues, optimize database performance, collaborate with teams for feature implementation, participate in on-call support, and maintain documentation.
Summary Generated by Built In

Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

  • Provide expert-level support for PL/SQL-based applications in our telecom environment;
  • Troubleshoot and resolve complex technical issues to minimize system downtime;
  • Optimize SQL queries and improve database performance to enhance application responsiveness;
  • Collaborate with cross-functional teams to implement new features and conduct root cause analysis;
  • Participate in on-call rotations to ensure 24/7 application availability;
  • Create and maintain comprehensive technical documentation;
  • Develop and execute database scripts for data manipulation and reporting;
  • Monitor system performance and proactively identify areas for improvement;

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field;
  • Minimum of 3 years of experience in application support, preferably in the retail or e-commerce sector;
  • Strong expertise in PL/SQL programming and database management;
  • Proficiency in SQL query optimization and performance tuning;
  • Experience with version control systems (e.g., Git) and Agile methodologies;
  • Excellent problem-solving skills and ability to work under pressure;
  • Strong communication skills and ability to explain technical concepts to non-technical stakeholders;

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Top Skills

Pl/Sql
SQL
The Company
Levallois-Perret
9,850 Employees
On-site Workplace

What We Do

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, data and cybersecurity. By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 10,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. Creative tech for Better Change

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