Tele Caller - Kannada (E)

Reposted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Karnataka, IND
Remote
Entry level
News + Entertainment • Social Media
The Role
Responsible for making outbound calls to recruit and onboard Wellness Buddies, maintaining records, and achieving call targets.
Summary Generated by Built In

About Lokal

In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online.

This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising.

Today, Lokal is a house of focused apps, many products, one mission:
to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved.

We now operate dozens of live apps across categories like:

    • Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
    • Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony)
    • Agri Consulting – farmer-first advisory in local languages (AgriLokal)
    • Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs)
    • Social & Community – Place to find & post social updates (Lokal app)
    • Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
    • Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal)
    • Advisory Services – early bets in legal help, financial guidance, career counselling, and more

Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for.

This is the story new teammates walk into:
a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives.

We ship fast. We learn fast. We build for Bharat.

We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital.

Role Overview:
Eaze is a sister app of lokal where Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We're looking for a skilled individual for the role of Onboarding and Engagement Manager, to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform.

Key Responsibilities:

  • Make outbound calls to potential and existing Wellness Buddies to inform them about products and services.
  • Follow up on leads generated through various marketing campaigns.
  • Maintain detailed records of host interactions and transactions.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Provide accurate and timely information to Wellness buddies.
  • Stay updated with the latest products, services, and promotional offers.
  • Train & Onboarding new Wellness Buddies as per Guidelines of App.

Requirements
  • Bachelor’s degree. 
  • Proven experience as a Tele Caller or in a similar role.
  • Excellent verbal communication skills in Kannada and must be fluent in English (read, write and speak).
  • Ability to handle Wellness buddy rejection and remain patient.
  • Basic knowledge of computer operations, CRM & Excel. 
  • Strong listening and negotiation skills with a positive attitude and ability to work in a team.

Why Join Us?

We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

Skills Required

  • Bachelor's degree
  • Proven experience as a Tele Caller or in a similar role
  • Excellent verbal communication skills in Kannada and fluent in English
  • Basic knowledge of computer operations, CRM & Excel
  • Strong listening and negotiation skills
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The Company
Bangalore
200 Employees
Year Founded: 2018

What We Do

Founded in 2018, Lokal is on a mission to strengthen hyperlocal communities by enabling its mostly non-English users to share, interact and transact in their regional language. Lokal users gain access to hyperlocal information such as daily commodity prices, local jobs, real estate, matrimonial, local business advertorials and classifieds which would otherwise be scattered across local newspapers. The app is available in Kannada, Telugu, Tamil, Malayalam and Marathi, and has 10 million downloads with a presence in 100+ districts across South India. Having achieved unmatched user density in deep tier 2 & 3 locations in India, Lokal has been supported by marquee investors, namely 3one4 Capital, India Quotient, Y Combinator. To know more do click: https://getlokalapp.com/

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