Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a Telco Project Manager in our Singapore office.

Responsibilities

The Telco Project Manager will be responsible for:

• Collaborating with the Networking team on the Design/Architecture of low latency and traditional telecommunications circuits
• Documeting all designs in detail and prcessing the designs through the review cycle with the Network Engineering team and Telco Team management
• Managing the full delivery lifecycle of new services (circuits, cross-connects, colocation) Ensure time-sensitive deadlines are met
• Updating internal customers and setting accurate expectations relating to the delivery of services
• Working with Telco and DC vendors to coordinate deliverables, scheduling testing, managing troubleshooting and to validate billing
• Managing the internal databases to accurately reflect service, system and vendor records
• Monitoring ticketing systems for incoming requests and tasks
• Collaborating with internal departments within Tower (networkinga and infrastructure, Techncial Project Management, trade teams and other stakeholders.
• Managing performance of contracted services; tracking and ensuring compliance of suppliers with contracted T&Cs
• Working closely with accounting and accounts payable for accurate processing of supplier invoices and compliance with accounting guidelines
• Troubleshooting invoice issues with internal and external stakeholders
• Working with existing suppliers for contract renewal if needed, and collaborates with internal teams on contract renegotiation
• Conducting service performance reviews with key suppliers for continuous performance improvements
• Managing expectations by regularly communicating all order delivery updates relating to projects to the appropriate stakeholders
• Providing hands-on support for escalations and issue resolution
• Constantly monitoring the market in terms of vendor offerings and maintain accurate and up to date records of all services offered for the paths of interest to TRC
• Build and maintain close relationships with key vendors in the region
• Identifying solutions aligned with business requirements that may:
• Lower costs
• Lower latency
• Increase reliability & availability
• Identify new carriers or providers emerging in APAC
• Interfacing with local regulatory authorities when required
• Identifying and monitoring competitive activities and report updates to management team
• Performing site visits independently and with vendors to perform various tasks and evaluations as required. 
• Creating and maintaining records relating to capacity at key exchanges and data centers 

Qualifications

The ideal candidate will have:

• Experience in strategic sourcing of IRUs, Dark Fibre, Wavelengths, Ethernet, and managed services
• Solid experience in the telecom industry 
• Basic working knowledge of elements deployed/present in a data center (e.g. switch, cross connect, meet me room, single mode and multi mode fiber)
• Familiarity with core networking concepts and some hands on experience in both on-premise and cloud based environments
  • Familiarity with different cloud based providers (AWS, GCP, Alicloud, Azure) and basic understanding of key cloud concepts (e.g. VPC, Transit Gateway, Cloudfront, and Direct Connect, regions, availability zones, etc.)
• Strong written and verbal communication skills
• Good skills in complex negotiations and relationship building
• Strong understanding of telecommunications (Ethernet, IP, Dark/lit circuits) and data center administration (power, space, cross-connects)
• Experience with vendor management
• Demonstrated ability for thoroughness, attention to detail, and good judgment
• Ability to work well under pressure and to manage multiple priorities at the same time while remaining calm and composed
• Ability to travel 

Benefits

Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include:

• Competitive salary and discretionary bonuses
• 5 weeks of paid vacation per year
• Breakfast, lunch, and snacks on a daily basis
• International medical insurance
• Free gym membership
• For employees ineligible to participate in the CPF, the cash equivalent of the employer’s CPF contribution
• Free events and workshops
• Donation matching program

Tower Research Capital is an equal opportunity employer.