Position Type: On-site
Contract Length: Long-term with annual extensions
Position Overview:
This hands-on, fully onsite Information Technology Coordinator role is responsible for maintaining and supporting all aspects of an organization’s IT infrastructure, including systems administration, network operations, and end-user support. The position also serves as a key liaison across departments, ensuring reliable technology operations, managing IT assets, and developing solutions to support operational needs.
Required Skills:
- 5 years of experience working with call tracking systems, ticketing software, and managing technical support issues
- 5 years of experience providing technical support for hardware and software (or equivalent hands-on experience)
- Troubleshoot hardware, software, network, and automation issues; diagnose root causes and implement or coordinate solutions
- Perform systems administration, including user account management, network configuration, system audits, and backup oversight
- Install, configure, and upgrade computer systems, network equipment, and software, including internal components and custom applications
- Maintain IT infrastructure through preventative maintenance, warranty tracking, and vendor coordination for repairs and service calls
- Provide technical support and training to users; respond to inquiries and resolve issues related to systems, applications, and network connectivity
- Administer and support tablet/kiosk systems, including user access management, issue reporting, and vendor coordination
- Conduct and document annual inventory of IT equipment and software using asset management tools; manage lifecycle of assets including disposal and data destruction
- Restore data for servers and workstations as needed and maintain detailed logs of issues, resolutions, and system configurations
- Serve as a liaison between IT and internal departments; prepare reports, communicate system status, and ensure compliance with IT policies
- Develop and implement software applications and system improvements by analyzing business processes and identifying technical solutions
- Design and recommend optimized technology solutions aligned with operational needs, budget constraints, and available resources
- Manage procurement of IT equipment and software, including reviewing requests, researching vendors, tracking orders, and verifying deliveries
- Maintain documentation, logs, and records related to IT operations, inventory, and compliance activities
- Perform additional IT-related duties and special projects as assigned
Top Skills
What We Do
LingaTech, Inc., a minority owned business, NMSDC MBE Certified, and is PA Small Diverse Business (SDB) Verified since 2014. We are a member of the Harrisburg Regional Chamber of Commerce & CREDC, and are registered with Hireveterans.com & PurplePlacement.com. We believe in technology innovation and customer partnership to deliver world class IT consultants, products and services. We provide high end consultants to partner with your organization to maximize your growth and achieve your IT goals. As your technology partner, when your business grows we grow with you. We offer software services in three major areas – Product development, Custom software development and Project Management. With professionals having more than 15 years of experience in software industry, our clients are assured of products/services that are of great quality.
