The CMDB Analyst manages ServiceNow CMDB operations, ensuring data accuracy and compliance with ITAM lifecycle standards. Responsibilities include enhancing data quality, supporting automation, creating reports, and collaborating with stakeholders to improve decision-making and operational efficiency.

The ERP Business Systems Analyst will analyze financial management processes, gather requirements, and support ERP modernization for financial systems.

The Financial Management Modernization Business Analyst will analyze current financial management processes, gather ERP requirements, and facilitate modernization efforts.

The SAP Convergent Mediation SME transforms usage data into billable events within SAP BRIM, ensuring accurate, real-time data processing and workflow development for billing operations.

The ServiceNow Enterprise Architect will design and deliver architecture capabilities, integrate systems, and optimize ServiceNow solutions for governance and application rationalization.

This is a Tier 1 Help Desk Analyst position providing phone-based customer support for hardware and software issues, focusing on troubleshooting, password resets, and excellent customer service.

The Data Modeler will design and optimize data models, support AWS data services, troubleshoot SQL queries, and collaborate with various teams.

The ServiceNow Technical Lead provides technical direction, mentors team members, develops solutions across ServiceNow modules, and ensures project alignment with agency goals.

The Business Process Consultant gathers requirements, creates user stories, supports UAT, and drives process improvement in an Agile/Scrum environment.