Tanner Health System

Technology Support Tech III - Information Tech (Days)

Posted 3 Days Ago

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Carrollton, GA, USA

In-Office

Senior level

Healthtech • Professional Services

The Role

Provides day-to-day IT support, including hardware and peripheral maintenance, troubleshooting, repairs, and prioritization of technical requests. Serves as an escalation point for technical staff, oversees IT department projects, and makes decisions about issue urgency. The role requires five years of related experience, broad knowledge of complex systems and procedures, strong organization and communication skills, and a driver's license.

Summary Generated by Built In

Job Summary & Responsibilities

The Technology Support Tech III is a team member of the Information Technology department, participating in the day-to-day operations of the office. The Technology Support Tech III, oversees and performs general maintenance tasks, troubleshoots and repairs hardware and peripheral equipment located throughout the organization. This individual must be capable of making decisions regarding the urgency and or seriousness of calls, oversee all I.T. department projects, and serve as an escalation point for the technical staff of the department. Depending on operations, business or project needs, the Technology Support Tech III may be asked to perform duties outside what is defined in the job description on a temporary basis.

Education: High School Diploma or GED

Experience: Five years of related experience. Requires broad knowledge of complex systems and procedures.

Licenses and Certifications

DRIVER'S LICENSE

Supervision

Received: Work receives moderate review according to the task or project. Exercised: None.

Qualifications

High school diploma required and 5 years of relevant experience.

2+ years of experience in the medical environment considered a plus.

Neat, pleasant demeanor, confident personality.

Organized, accurate, good knowledge of English grammar and spelling.

Skills Required

High school diploma or GED
Five years of related experience
Broad knowledge of complex systems and procedures
Valid driver's license
Organized, accurate, and proficient in English grammar and spelling
At least two years of experience in a medical environment
Neat, pleasant demeanor and confident personality

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The Company

4,500 Employees

Year Founded: 1949

What We Do

Tanner Health System is a regional healthcare provider serving west Georgia and east Alabama. With over 70 years of history, the system operates five hospitals and nearly 40 practice locations, providing community-based care through a dedicated team of clinical and non-clinical professionals.