Technology Services Assistant (PT)

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Entry level
Events • News + Entertainment • Sports
The Role
Supports event, meeting, and internal technology needs across arenas, performance centers, and offices. Sets up, operates, and strikes PA systems, microphones, digital signage, broadcast equipment, and other A/V technology. Performs basic IT support, connectivity checks, workspace moves, ticket tracking, and equipment troubleshooting while coordinating with departments and serving as a point of contact during events.
Summary Generated by Built In

Job Summary: 

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. 

 

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. 

 

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. 

 

We are seeking an experienced and highly motivated Technology Services Assistant to support the setup and operation of event and meeting technologies across multiple Player 15 Group facilities including the arena, performance centers, and offices. This role offers hands-on experience with professional audio, video, and IT systems in a fast-paced environment supporting events, meetings, and special projects.

 

Your Role on the Team

  • Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities
  • Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage
  • Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves. Assist with other technology projects and initiatives as needed
  • Serve as primary point of contact for event or meeting technology needs when full time staff is not available

 

Your Skills and Experience

  • Familiarity with Portable PA setups
  • Understanding of signal flow and general technology connectivity
  • Comfortable communicating on a radio and coordinating across departments
  • Comfortable operating broadcast equipment
  • Comfortable logging, tracking, and updating support tickets within a helpdesk system
  • Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting)
  • Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team
  • High school diploma, GED or relevant experience
  • Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast level production equipment is preferred
  • Experience supporting technology in event venues is a plus
  • Basic knowledge of Mac and Windows Operating Systems

 

The Team & Experience 

We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. 

 

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. 

 

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: 

  • Competitive medical, dental, vision, life and disability coverage options 
  • Paid vacation, sick time, volunteer time and company holidays 
  • 401(k) plan with Player 15 Group match
  • Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
  • Team swag throughout the year plus employee discounts at our Team Shop and online store
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
  • Access to amenities, including:  
    • Full fitness center with locker rooms and showers
    • Indoor/outdoor basketball courts
    • Pickleball court
    • Golf simulator and putting green  
    • On-site cafeteria and collaborative gathering spaces  

 

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

 

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Questions? Reach out to the Talent Acquisition team at [email protected]  

Skills Required

  • Familiarity with portable PA setups
  • Understanding of signal flow and general technology connectivity
  • Ability to communicate using a radio and coordinate across departments
  • Comfort operating broadcast equipment
  • Ability to log, track, and update support tickets in a helpdesk system
  • Willingness to learn IT and A/V fundamentals, including network basics, device setup, and troubleshooting
  • Reliable, detail-oriented, and able to work independently or with a team
  • High school diploma, GED, or relevant experience
  • Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast-level production equipment
  • Experience supporting technology in event venues
  • Basic knowledge of Mac and Windows operating systems
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The Company
HQ: Hanyang
265 Employees
Year Founded: 2004

What We Do

Suns Legacy Partners, operating under the Player 15 Group identity, is a sports and entertainment organization that manages the Phoenix Suns, Phoenix Mercury, NBA G League’s Valley Suns, and Downtown Phoenix’s Mortgage Matchup Center. Its operations span professional basketball, venue management, fan experiences, business-campus facilities, sports investment, marketing, ticketing, premium hospitality, and related team and event-management activities across Arizona.

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