Technology R&D Senior Engineer

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Summary:

The Senior, Technology R&D Engineer researches, builds, tests, and delivers working prototypes and proof-of-concepts that turn emerging technologies into practical enterprise solutions.

Working within the Technology Innovation Office, this role investigates business problems, designs technical experiments, builds solutions, and validates outcomes through hands-on engineering execution.

The role starts with business problems and applies emerging or mature technology to create measurable value through rapid prototyping, practical experimentation, and pilot-ready solution development.

Job Responsibilities:
 

Collaboration and Engagement

• Work directly with engineers, data scientists, and analysts across the Technology Innovation Office to deliver R&D outcomes
• Drive technical discovery conversations and convert business needs into executable innovation work
• Engage technology, compliance, risk, product, and platform teams to clarify constraints and shape practical solution paths
• Recommend R&D priorities, backlog focus, and problems worth solving based on feasibility, impact, and measurable value
• Coordinate work across asynchronous contributors and varied working styles to keep experiments moving forward

Research and Prototyping Execution

• Research emerging technologies, tools, and approaches aligned to enterprise innovation priorities
• Build technical solutions across multiple R&D initiatives
• Design, develop, test, and iterate prototypes and proof-of-concepts with appropriate technical direction from other engineers and technical subject matter experts
• Perform data integration, modeling, and pattern discovery using enterprise data
• Iterate quickly, apply learning from outcomes, and advance rapid experimentation into usable technical artifacts

Experimentation and Validation

• Conduct structured evaluations of AI platforms, frontier models, data tools, and vendors
• Assess Microsoft ecosystem options first, then alternatives when appropriate
• Run experiments to assess feasibility, performance, and applicability of new technologies
• Refine evaluation frameworks and methods based on experiment results and stakeholder needs
• Collect, analyze, and document results against success criteria
• Determine solution viability and readiness for additional development, pilot use, or retirement

Engineering Development and Support

• Write, test, debug, and maintain code and technical artifacts that support R&D efforts
• Build for scalability, maintainability, and operational supportability
• Follow engineering, security, and governance standards
• Conduct and contribute to code reviews, design discussions, and retrospectives
• Integrate prototype solutions into pilot environments
• Prepare prototypes for pilot transition, outcome measurement, and production handoff

Documentation and Knowledge Sharing

• Create clear technical documentation for solution approaches, architecture decisions, findings, and outcomes
• Distill research findings into concise summaries and recommendations
• Document compliance, governance, and review needs for production readiness
• Produce reusable knowledge assets for R&D, AI, Automation, and Innovation Enablement teams

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in computer science, engineering, related technical field, or equivalent experience
• 5+ years of software engineering, prototyping, or technical development experience
• Hands-on experience with modern development tools, programming languages, and cloud platforms, including examples such as React, Next.js, Python, Node.js, C#/.NET, REST APIs, and relational databases
• Hands-on full-stack capability with depth in at least one area across frontend frameworks, backend languages/frameworks, APIs, databases, and integration patterns
• Proficiency with Git, CI/CD concepts, and collaborative development workflows
• Ability and willingness to use AI-assisted development tools for code generation, pair programming, testing, and debugging as a regular part of the engineering workflow
• Understanding of data modeling, SQL, structured and unstructured data, and basic data pipeline concepts
• Working knowledge of or willingness to learn Azure, Azure AI, Microsoft Fabric, and related Microsoft tools; familiarity with AWS or GCP is a plus
• Hands-on exposure to AI, automation, or emerging technologies preferred
• Strong analytical and problem-solving skills
• Ability to learn quickly and operate in ambiguous, exploratory environments
• Curiosity, initiative, self-direction, and problem-first orientation
• Strong collaboration and communication skills
• Awareness of data privacy, model governance, AI ethics, compliance, and regulated-industry constraints
• Experience working in or building technology for regulated industries such as insurance, financial services, or healthcare preferred
• Preferred: graph databases, knowledge graphs, network analysis, applied analytics, open-source contributions, technical writing, or innovation-team experience

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS 
NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc

#LI-SW

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.