Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.
Job Description:
Our Technology Project Manager will play a key role in driving operational efficiency, reporting, and insights across our technology enablement initiatives. This position is ideal for a proactive, detail-oriented professional who thrives in managing complex projects from start to finish. The role involves overseeing technology projects, optimizing workflows, and ensuring data-driven decision-making through consistent reporting and analytics. Working closely with technology, business, and leadership teams, this individual will ensure all initiatives align with company objectives and deliver measurable results.
What You’ll Do:
- Lead the execution of key technology enablement initiatives, including SaaS platform implementations, integrations, and lifecycle management.
- Establish and refine operational processes to enhance efficiency within the technology enablement function.
- Drive cross-functional collaboration and ensure effective communication and accountability across teams.
- Manage project timelines, deliverables, and technology-related meetings, tracking action items through completion.
- Develop and maintain dashboards, reports, and KPIs to measure performance and support strategic decision-making.
- Oversee the intake, evaluation, and prioritization process for new technology tools and platforms.
- Maintain an accurate inventory of active tools, contracts, renewals, and usage metrics.
- Support workforce and financial planning by aligning technology staffing, capacity, and budget with strategic priorities.
- Identify and implement process improvements to increase scalability, transparency, and reporting quality.
- Perform other duties as assigned to support the overall goals and objectives of the department/company.
What You’ll Need:
- 5+ years of experience in technical project management, business operations, or reporting roles within a technology or SaaS environment.
- Strong project management expertise with experience in agile or iterative methodologies.
- Proficiency with reporting, analytics, and project management tools (e.g., Power BI, Tableau, Looker, SQL, Excel, Jira, Confluence, Asana, Trello, Monday.com, Azure DevOps).
- Hands-on experience with modern cloud technologies, APIs, and enterprise SaaS platforms.
- Proven ability to independently manage multiple projects from initiation through completion.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent communication, organization, and stakeholder management capabilities.
- Familiarity with SDLC processes and technology adoption initiatives.
- Bachelor’s degree in Computer Science, IT, Engineering, or Business Administration preferred.
- Professional certifications such as PMP, CSM, PMI-ACP, or SAFe Certification strongly preferred.
Benefits:
- PTO
- 2 Elite Mental Health Days per year
- Annual Incentive Plan
- 14 Paid Costa Rica Holidays
- Comprehensive medical, dental, and vision benefits
- Life Insurance
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Please note that we do not offer sponsorship for this position.
Additional Information
At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.
In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.
Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
We are not accepting applications submitted through recruiting agencies.
Top Skills
What We Do
Elite is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Our solutions lie at the heart of a large proportion of the world’s largest, most successful and innovative law firms. In fact, three-quarters of the Am Law 200 and four-fifths of the Global 200 rely on at least one Elite solution to help drive their firms’ business operations into the future. As more firms make cloud solutions a core part of their technology strategies for the future, Elite is leading the way in supporting customers as they move their financial and operational systems into the cloud. To date, Elite has supported more than 400 firms around the world in their move to 3E in the cloud
