Overview:
The Program Manager is responsible for supporting technology programs within the Business Management Office (BMO) by assisting in planning, execution, and reporting on key initiatives. This role collaborates with cross-functional teams to ensure alignment with business and technology strategies while driving operational efficiencies across finance, workforce management, governance, and communications.
Primary Responsibilities:
Program Coordination & Execution
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Assist in managing technology-driven programs and initiatives across BMO functions.
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Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
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Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.
Reporting & Analytics
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Track and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment.
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Maintain dashboards and analytics tools to provide insights on capacity planning, vendor performance, and financial forecasting.
Risk, Governance, & Compliance
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Assist in developing and maintaining governance frameworks to support program execution.
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Ensure adherence to policy, compliance, and risk management requirements in collaboration with tech and security teams.
Finance & Workforce Management
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Support budget planning, approvals, and financial tracking for technology programs.
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Assist with vendor and third-party risk management (TPRM), including contract oversight and procurement processes.
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Contribute to workforce planning efforts, including onboarding coordination and space planning for tech teams.
Communications & Stakeholder Engagement
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Help coordinate tech-focused events, newsletters, and leadership town halls to ensure transparency and engagement.
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Facilitate skip-level meetings and internal communications for leadership updates.
Education and Experience Required:
Bachelor’s degree and a minimum of 8 years’ proven project management experience,
OR in lieu of a degree,
A combined minimum of 12 years’ higher education and/or work experience, including a minimum of 8 years’ proven project management experience.
Strong knowledge of project management methodology.
Strong verbal and written communication skills, particularly an ability to negotiate, influence and gain consensus.
Regularly communicates verbally and in writing with executive management on status of initiatives, in a professional and understandable manner.
Excellent problem-solving skills.
Ability to work individually as well as a member of a team.
Self-motivated, results-driven and well-organized individual.
Ability to handle multiple tasks and work under time constraints in support of various assignments.
Ability to function professionally at many different levels (clients, management and peers).
Strong interpersonal skills necessary for business partner relationships within and outside the organization.
Ability to build mutual trust and encourage respect; open to different points of view.
Education and Experience Preferred:
Project Management Professional (PMP) certification.
Program Management Professional (PgMP) certification.
Master’s degree.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
LocationBuffalo, New York, United States of America
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What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
