Technology Program Manager Sr

Posted Yesterday
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Troy, MI, USA
In-Office
85K-140K Annually
Senior level
Fintech • Financial Services
The Role
Manages the full project and software development life cycles for complex enterprise technology programs. Plans, executes, and delivers strategic IT initiatives; develops program tracking, reporting, governance, financial, and compliance processes; identifies resource constraints; and communicates performance, risks, and solutions to business and executive leaders. Facilitates meetings, strategy sessions, and training, resolves problems, manages budgets and metrics, and may oversee talent management responsibilities.
Summary Generated by Built In

Position Title

Technology Program Manager Sr

 

Location

Troy, MI 48098

 

Job Summary

The Technology Program Manager Sr manages the project management life cycle and software development life cycle for the implementation of complex, large-scale, strategic IT and enterprise initiatives. Responsible for the planning, analysis, execution, and delivery of technical programs supporting Flagstar’s key business initiatives. Responsible for developing and implementing systems that track and report progress of large scale programs, identifies intersections of programs and potential resource constraints for programs. Responsible for communicating status, challenges, and solutions to business leaders in the execution of large scale initiatives. Responsible for collection, development, analysis, and governance of technology process documentation and metrics for internal and external audit and regulatory purposes.

 

Job Responsibilities:

JOB RESPONSIBILITIES

  • Designs and implements policies, system monitors, and controls to ensure and operationalize the successful management and reporting of enterprise programs and metrics.
  • Develops, implements, and maintains standards and processes for the collection and reporting of team financials and metrics.
  • Collects, develops, analyzes, and governs technology process documentation and metrics for internal and external audit and regulatory purposes.
  • Provides visibility into delivery performance of department initiatives, SLAs, and other program metrics.
  • Coordinates and facilitates regular team and leadership meetings, strategy sessions, and training.
  • Uses independent judgement and discretion to make decisions.
  • Analyzes and resolves problems.
  • May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: Undergraduate Degree (4 years or equivalent) in Computer Science, Business or other related field.
  • Minimum experience required: 10 years of experience in IT project management
  • 7 years of experience leading professionals and professional teams in the execution of multiple large projects

Preferred Qualifications:

  • PMP.
  • PMI member in good standing.
  • Clarity, ITIL Foundations certified.

Job Competencies:

  • Strong knowledge of technology solutions that streamline business processes.
  • Demonstrated ability to develop and maintain strong working relationships with colleagues at different levels of the business and the IT group.
  • Comfort around executive leaders.
  • Proven ability to establish a high level of trust and confidence in both the business and IT communities.
  • Strong analytical and conceptual skills.
  • Strong financial analysis skills and familiarity with financial reporting tools.
  • Excellent communication skills with the ability to clearly communicate vision, goals, and themes to both business and IT audiences.
  • Strong persuasion and influence capabilities.
  • Demonstrated ability to deliver presentations of complex information to a variety of audiences.
  • Strong understanding of technology and its application to achieve business objectives.
  • Demonstrated ability in managing to a budget.
  • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
  • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
  • Minimal travel required.
  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer


We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$84,915.75 - $139,683.00

Skills Required

  • Undergraduate degree in Computer Science, Business, or a related field
  • 10 years of experience in IT project management
  • 7 years of experience leading professionals and professional teams in executing multiple large projects
  • PMP certification
  • PMI membership in good standing
  • Clarity certification
  • ITIL Foundations certification

Flagstar Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flagstar Bank and has not been reviewed or approved by Flagstar Bank.

  • Leave & Time Off Breadth Time‑off programs include accrued PTO that scales with tenure, separate sick time, company holidays plus a floating day, and a paid community involvement day. Paid parental bonding leave of six weeks is available after a year of service.
  • Healthcare Strength Coverage includes multiple medical plan choices (Cigna OAP options and Kaiser for CA/HI) with preventive medications at no cost and integrated pharmacy benefits. Dental through Delta Dental and two VSP vision plans provide additional coverage choice.
  • Retirement Support A 401(k) plan with a company match supports long‑term savings. Employer‑paid life/AD&D and disability coverage complement retirement planning.

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The Company
HQ: Troy, MI
8,025 Employees

What We Do

Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.

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