JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL supports the Whole You, personally and professionally.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
We are currently seeking a dynamic and experienced Technology Program Manager – Change Management, Capital Markets to join our team. This role sits within the JLL Capital Markets technology group, which is responsible for the platforms and products used by Capital Markets brokers, valuers, and their teams.
As the Change Management Program Lead, you will play a crucial role in shaping and driving the success of our tech programs within Capital Markets Group. Primary responsibilities will be planning, coordinating, and driving technology change management efforts across the business.
Responsibilities:
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Establish and maintain a tech change management operating model, including relevant forums, working groups, status reporting.
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Initiate, plan and coordinate change management efforts across Product, Business, Innovation, Tech Advisory and Support teams.
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Ensure the required engagement with, and input from, the Marketing & Comms teams on tech communications
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Work closely with the Tech Advisory and Innovation teams to plan and organize training of business users
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Understand product capabilities and strategic roadmaps and align change management efforts accordingly.
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Engage and influence stakeholders across functions and regions, to promote and win support for change management programs.
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Identify and manage risks and issues, developing mitigation plans and escalating when necessary.
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Foster a culture of thought leadership, team building, and customer-centricity.
Qualifications & Skills:
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Bachelor's degree in a related field. Master's degree preferred.
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Demonstrable and relevant technology experience, preferably in commercial real estate and/or financial markets
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History of delivering successful program / change management initiatives and achieving desired outcomes.
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Track record of planning and organizing communications and training, to support change initiatives.
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Background within complex global organizations with product culture and operating model.
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Ability to engage and influence stakeholders at all levels of the organization, including senior, to drive change and adoption.
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Ability to analyse complex issues, identify potential risks and challenges, and develop solutions and mitigation strategies.
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Excellent interpersonal, communication and presentation skills
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Strong planning, execution, and organizational abilities
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Dynamic and able to work at pace, while managing ambiguity and rapid change.
Location:
Remote –London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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What We Do
JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces.
With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.
