Position Title
Technology Product Requirements Partner
Location
New York, NY 10018
Job Summary
The Technology Product Requirements Partner is a critical role within the OneX operating model, embedded in each quint and reporting directly to the Business Architect. This role serves as the bridge between business intent and technology delivery, ensuring that the products, services, and experiences defined by the Business are translated into clear, complete, and actionable requirements that Technology can execute against with speed and precision. In the OneX model, the Business owns the definition of what it needs. The Product Requirements Manager makes that ownership real by partnering with business stakeholders to elicit, structure, and formalize functional and non-functional requirements, along with acceptance criteria, that meet the high bar OneX demands. This role is essential to eliminating the gaps that have historically led to rework, technology sprawl, and misaligned delivery.
Job Responsibilities:
Requirements Elicitation & Definition
- Partner with business stakeholders to elicit and document experience-driven requirements for products, services, and capabilities
- Author detailed functional requirements (FRs) and non-functional requirements (NFRs) with measurable acceptance criteria, following the enterprise standards established by OneX
- Ensure requirements reflect the end-to-end customer and employee experience, not just system-level specifications
- Facilitate requirements workshops, discovery sessions, and stakeholder interviews to drive clarity and alignment
Business-Technology Translation
- Work under the direction of the Business Architect to translate business intent into structured, delivery-ready requirements
- Collaborate with the Tech Lead and delivery teams to ensure requirements are feasible, testable, and aligned to the S2 target-state architecture
- Validate that technology solution designs address the stated business requirements before development begins
- Serve as the requirements authority within the quint, ensuring no ambiguity enters the delivery pipeline
Quality & Traceability
- Maintain a requirements traceability matrix linking business outcomes to functional requirements, test cases, and delivered capabilities
- Conduct requirements reviews and walkthroughs with business and technology stakeholders to identify gaps, conflicts, or missing acceptance criteria
- Support User Acceptance Testing (UAT) by ensuring test scenarios map directly to documented requirements
- Identify and escalate requirement-related risks, dependencies, and trade-offs to the Business Architect
Governance & Standards
- Establish and maintain requirements documentation standards, templates, and best practices for the quint
- Support enterprise prioritization by ensuring requirements are structured to enable sequencing by the Enterprise Investment Committee
- Contribute to continuous improvement of the requirements management process across the OneX model
- Uses independent judgement and discretion to make decisions across business lines.
- Analyzes and resolves problems pertaining to each quint responsible for.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS:
Required Qualifications:
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent Information Security or Computer Science.
- Minimum experience required: 8+ Years experience in business analysis, requirements engineering, or product definition within financial services or technology organizations
- Demonstrated ability to author detailed functional and non-functional requirements with clear, testable acceptance criteria
- Strong experience with requirements elicitation techniques: interviews, workshops, process mapping, user journey analysis
- Excellent ability to bridge business and technology stakeholders, translating between strategic intent and technical execution
- Experience working within product-oriented or agile delivery models
- Strong written and verbal communication skills; ability to produce clear documentation under time pressure
Preferred Qualifications:
- Experience working in financial services or technology organizations
- CBAP (Certified Business Analysis Professional), CPRE (Certified Professional for Requirements Engineering), or equivalent certification
- Familiarity with enterprise platforms and/or implementations
- Experience with requirements management tools (Jira, Azure DevOps, Confluence, or equivalent)
- Prior experience working in a matrixed operating model
Job Competencies:
- Analytical Rigor - Ability to decompose complex business needs into discrete, testable requirements
- Stakeholder Management - Skilled at navigating multiple business and technology stakeholders with competing priorities
- Communication - Produces documentation that is precise, unambiguous, and accessible to both business and technical audiences
- Collaboration - Works effectively within the quint model alongside Business Architects, Tech Leads, Program Leads, and business partners
- Outcome Orientation - Focuses on business outcomes and customer experience, not just feature delivery
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Pay Range
$111,428.25 - $179,426.99Skills Required
- High School or GED in Information Security or Computer Science
- 8+ years experience in business analysis or requirements engineering
- Experience with requirements elicitation techniques
- Experience in product-oriented or agile delivery models
Flagstar Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flagstar Bank and has not been reviewed or approved by Flagstar Bank.
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Leave & Time Off Breadth — Time‑off programs include accrued PTO that scales with tenure, separate sick time, company holidays plus a floating day, and a paid community involvement day. Paid parental bonding leave of six weeks is available after a year of service.
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Healthcare Strength — Coverage includes multiple medical plan choices (Cigna OAP options and Kaiser for CA/HI) with preventive medications at no cost and integrated pharmacy benefits. Dental through Delta Dental and two VSP vision plans provide additional coverage choice.
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Retirement Support — A 401(k) plan with a company match supports long‑term savings. Employer‑paid life/AD&D and disability coverage complement retirement planning.
Flagstar Bank Insights
What We Do
Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.
