Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
Role OverviewWe are seeking a visionary, hands-on, and highly analytical Technology Product Management Senior Manager to join our Banking Technology group in Mississauga, Canada. In this role, you will lead the strategic product management, system integration, and AI-driven transformation of our core Enterprise Loan Origination & Debt Capital Markets (DCM) Deal Management platforms.
The Lending and Debt Capital Markets (DCM) Loans portfolio is undergoing a major multi-year digital transformation. Currently, the front-office lending process is highly fragmented, requiring bankers to navigate multiple disconnected systems and manual workarounds. This role is pivotal to driving a unified strategic transformation programme. You will act as a product-minded technologist who thrives at the intersection of enterprise product management, capital markets, and cutting-edge artificial intelligence, bridging the gap between complex business challenges and scalable technology solutions.
Key Pillars of the Platform Transformation1. Strategic Deal Origination & Credit Workflow Integration2. Regulatory Compliance and ESG Risk Mitigation3. AI-Powered Capital Markets & Lending Transformation4. Cross-Functional Leadership and Platform GovernanceKey Responsibilities- Drive Product Strategy: Partner closely with business and technology senior leaders to align product roadmaps with business priorities and regulatory commitments. Conduct deep-dive user research, banker interviews, and workflow analyses to define a comprehensive product vision.
- Lead End-to-End Product Delivery: Own and execute the product roadmap for Lending and Capital Markets initiatives. Translate complex business and regulatory requirements into prioritized, outcome-based product backlogs in an Agile development environment.
- Identify & Deliver AI-Enabled Solutions: Evaluate and prioritize opportunities to apply AI, ML, and advanced data analytics across lending and pricing workflows. Ensure AI features are designed with appropriate controls, model governance, and explainability.
- Collaborate & Communicate: Partner across front office, middle office, and operations to define requirements and prioritize delivery. Work closely with Engineering and UX Design to deploy robust, integrated solutions across strategic credit, risk, and origination platforms.
- Prototyping & Architecture: Get hands-on with building proofs-of-concept and initial prototypes to validate ideas quickly, particularly for novel AI applications in lending and capital markets tooling.
- Experience: 6–10 years of relevant experience in technology product management, capital markets product development, or a hybrid product-engineering role in a global financial institution.
- Domain Knowledge: Deep, specialized knowledge of corporate lending and debt capital markets workflows, including loan origination, credit approval processes, loan syndication, covenant monitoring, servicing, and front-office banker journeys.
- AI & Advanced Analytics Capabilities: Practical experience identifying, designing, and delivering AI/ML-enabled product features (e.g., NLP, predictive pricing analytics, recommendation engines, and decision-support systems). Familiarity with AI development tools and platforms is required.
- Large-Scale Platform Integration: Extensive experience leading complex integration programmes across multiple legacy and modern applications, utilizing APIs, microservices, and modern data architectures.
- Regulatory & Control Acumen: Strong understanding of regulatory frameworks, compliance standards, and risk management practices (including ESG/ESRM frameworks) within financial services.
- Technical Acumen: Strong analytical and problem-solving skills. Proficiency in data analysis and statistical modeling. Familiarity with programming languages (e.g., Python, R) is a plus to bridge the gap between business requirements and technical design.
- Stakeholder Management: Exceptional communication and negotiation skills, with a proven ability to influence, align, and collaborate with senior business, technology, risk, and operations partners globally.
- Education:
- Bachelor’s degree in Finance, Economics, Computer Science, or a related field.
- Master’s degree preferred.
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Job Family Group: Technology------------------------------------------------------
Job Family:Technology Product Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:$120,800.00 - $170,800.00------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6–10 years of relevant experience in technology product management, capital markets product development, or a hybrid product-engineering role at a global financial institution
- Deep knowledge of corporate lending and debt capital markets workflows, including loan origination, credit approval, syndication, covenant monitoring, servicing, and banker journeys
- Practical experience designing and delivering AI/ML-enabled product features
- Familiarity with AI development tools and platforms
- Experience leading complex integrations across legacy and modern applications using APIs, microservices, and modern data architectures
- Understanding of financial-services regulatory frameworks, compliance standards, risk management, and ESG/ESRM frameworks
- Strong analytical and problem-solving skills
- Proficiency in data analysis and statistical modeling
- Exceptional communication, negotiation, stakeholder management, and cross-functional collaboration skills
- Bachelor’s degree in Finance, Economics, Computer Science, or a related field
- Familiarity with Python or R
- Master’s degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
