Technology Platform Management, Associate

About this role

This role will be part of the Cachematrix Global Platform organization within the broader Cash Management Product & Platform organization. The team is responsible for execution of commercial priorities while supporting the strategic and operational direction of the business. The team maintains a client-centric approach to the business management and operating model across the Cash tech stack .

We are building a well-rounded team that can execute quickly, implement client and product deliverables, and grow our technology distribution platform globally. In support of that mission, we are looking for strong individuals who can demonstrate the following:

• Have a passion for technology, awesome problem-solving skills and can add to BlackRock’s vibrant tech culture
• Can solve problems and design solutions which can disrupt in Financial Technology, FinTech, through innovation, efficiency and scale.
• Unending curiosity to learn client businesses and end-to-end business processes and how to best implement those processes on our systems
• Strong analytical and problem-solving skills along with an attention to detail and a commitment to follow through
• A client-centric mindset and the ability to manage client demands and internal coordination to deliver

Primary Responsibilities:

• Project / Implementation Manager

• Leading as Implementation Manager for client implementations, integrations and change management across Cash Tech products, partnering with business development, product, engineering and operational teams to deliver

• Business and Client Oversight / Reporting

• Offer business and platform support, ensuring smooth operations of platform.
• Oversight and execution of Cash Tech platform configurations to ensure operational excellence for our production clients– including use of Aladdin tools, Cachematrix application, and external connectivity setups.
• Oversee and improve our operational model in partnership with clients, product, Tech & Ops
• Preparation of regulatory, client, and prospect questionnaires, RFIs, RFPs to retain and grow our business
• Set up and oversight of client data extracts for seamless integrations.
• Build and maintain reports, including ad-hoc reports and automated reports, to support business needs.
• Vendor data oversight to maintain data integrity, verifying accuracy and consistency reconciliation.

• Analysis and Solution Definition

• Collaborate with stakeholders to gather and document business requirements.
• Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs) and Business Process Requirements (BPRs)
• Develop and execute test strategy User acceptance testing (UAT) and provide feedback for improvements.

• Technical Recommendation and Testing

• Identify, document, report and track defects and issues.
• Manage issue reporting and triage, providing timely escalation as needed.

• Communication

• Deliver support and training demos to stakeholders as required, and document operating models and handoff processes.
• Responsible for stakeholder management between business and development teams.

 Skills and Qualifications:

• 2-4 years of experience
• Ability to interact with clients and maintain strong partnerships
• Industry knowledge of financial services and processes.
• Strong project management skills and experience working on large-scale, complex projects is a plus
• Excellent analytical and problem-solving skills.
• Strong understanding of product development lifecycle (PDLC) and testing methodologies.
• Ability to use standard Aladdin tools and databases
• Ability to multitask and prioritize assignments without compromising high quality work in a demanding, fast-paced environment
• Strong communication skills (both verbal and written)
• Actively engage, collaborate, and influence partners
• Results orientated and strong team player

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.