Technology Partner Manager

| Wakefield, MA, USA | Hybrid
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Vestmark, a privately-held SaaS provider delivering financial technology and advisory solutions to the wealth management industry, is seeking a Technology Partner Manager to join our Products team and to build and execute on a strategy for managing, our third party technology, market data, custodial/trading and strategic partner relationships company-wide.

As the Technology Partner Manager, you will play a pivotal role in managing our integration partners (custodians, sponsor firms and trading venues) as well as market data vendors, and will work with internal Products and Engineering teams to help facilitate new custodial/trading adapters and partner data integrations within our platform.

Vestmark envisions the ideal candidate as an individual that can immediately assume substantial responsibility for defining, documenting, and communicating new partner management processes that will support our current business requirements, but with an eye to supporting the business as it continues to expand. The candidate must excel at working independently while being able to forge solid cross-functional relationships to execute on their vision for the company’s partner management strategy.

This newly-created position will be a member of the Products team and expected to be Hybrid or In Office and based in our headquarters in Wakefield, MA.

Key Responsibilities:

Partner Relationship Management

  • Own all investment management technology, market data, custodial/trading and strategic partner relationships, acting as the accountable business lead internally for such relationships
  • Hold regular touchpoints with in-scope partners; influence partner product roadmaps to support necessary Vestmark enhancements; promote Vestmark priorities and preferences with in-scope partners
  • Manage custodial/trading partner enhancements and communicate impact and timelines to relevant Vestmark stakeholders
  • Find best available third party partners to meet business needs: perform partner evaluations including RFIs and RFPs; ensure partner intake and selection criteria adhere to Vestmark policies; evaluate tradeoffs and alternatives to existing partners
  • Define and manage processes for standardized evaluation and review of partner relationships
  • Manage the sourcing, business-side contract negotiation, and budget planning related to in-scope partners; generate and maintain a comprehensive list of in-scope partners, including principal deal terms (pricing, renewals, etc.); calculate and ensure payment of required periodic royalties and respond to license fee increases
  • Ensure best price received/negotiated
  • Identify and execute on “quick win” cost reduction opportunities with partners
  • Coordinate usage reporting to in-scope partners and track and enforce license limitations; develop and manage a process to monitor SLA credit opportunities with in-scope partners
  • Liaise with Strategy, Legal & Compliance, and Projects & Planning teams on global sourcing, legal contracting and third-party risk management/cybersecurity/privacy issues

Program/Project Management

  • Participate in planning sessions to provide input on any cost savings opportunities within existing partner landscape
  • Articulate complex technical topics for non-technical audiences; understand how data is consumed/beneficial in Vestmark products
  • Define targets, meet phased timelines and project plans; coordinate internal and external teams to meet goals
  • Escalate production issues between Production Support and Account Management
  • Provide support regarding partner relationships as part of M&A activities
  • Utilize expertise in supporting Finance in annual company-wide budgetary process
  • Keep abreast of industry-specific business trends and research data to support decision-making process
  • Evaluate historical and current Vestmark partner contracts, benchmark data, and other relevant data to understand key trends

Qualifications:

  • Demonstrated 5+ years of experience in corporate or consulting environments; experience in investment management technology  across functional disciplines and with external vendors preferred
  • Demonstrated ability to multitask and execute on multiple complex projects concurrently
  • Technical acumen and data integration experience with the capacity to grasp complex technologies and their applications
  • Exceptional communication and interpersonal skills, able to collaborate across all levels of the organization
  • Relevant experience in financial services or market data or work experience in consulting is preferred.
  • Experience working with Market Data vendors such as Bloomberg, Moody’s, FactSet, S&P, Exchanges (NYSE, ICE, etc.).
  • Exercise meticulous attention to detail and an organized approach to quickly identify a problem to be solved, and then solve it
  • Ability to be creative and flexible but with a focus on business-oriented outcomes
  • Entrepreneurial mindset with a passion for driving innovation and growth
  • Contribute to the growth and development of our core values: We Before Me, Positive Energy, Knowledge Explorer, and Own It

Pluses:

  • Contract management knowledge, including experience negotiating contracts from a business perspective
  • Software and/or fintech experience
  • Experience with privacy and data protection issues facing SaaS software companies
  • Background in budgeting and financial planning and analysis

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information.  #LI-TG1 #LI-Hybrid


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An Insider's view of Vestmark, Inc.

What are some social events your company does?

The Vestmark Fun Committee has hosted various virtual games, ping-pong/pool tournaments and baseball game outings that I’ve participated in and truly enjoyed. It boosts company morale and gives me the opportunity to get to know the fun and silly side of my coworkers from my own team as well as those from other departments.

Joan

Manager, VAS Trading

What's the biggest problem your team is solving?

It’s my job to educate users on the best ways to use our product. While anyone can push the buttons, I always ask “why?” and “what is the user trying to accomplish?” I'm not only demonstrating the product, but also the value it adds to the workflow of the customer. By interacting with users, we are not just teaching but also learning.

Jenny

Principal Trainer

How has your career grown since starting at the company?

My time at Vestmark has been like a "choose your own adventure" novel. I joined the company as a mid-level software engineer but have since grown into the role of a technical lead, to an engineering manager, and now helping to drive our agile transformation. I truly believe that Vestmark thinks that I should be in the driver's seat of my career.

Bobby

Senior Director, Engineering

How do you collaborate with other teams in the company?

We have learned to meet over Zoom as well as utilizing channels and direct messages in Slack. Today, as a hybrid office, we have more tools at our disposal to collaborate cross functionally. A great example would be with Slack channels having organized conversation, including files, graphics, and links makes for information readily available.

Thomas

Staff Project Manager

What are Vestmark, Inc. Perks + Benefits

Vestmark, Inc. Benefits Overview

Vestmark's biggest focus is our people. Our corporate health is dependent on our employee's well being. Across the company, we maintain an attractive standard of competitive benefits.

Culture
Volunteer in local community
Vestmark has a Charitable Committee that focuses on contributing in many ways to helping the environment and supporting the philanthropic interests of our employees. Your cause is our cause.
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Vestmark provides employees with a flexible work schedule that includes flex start and end times.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Vestmark employees can contribute up to $2,750 annual to their FSA, $5k annual for dependent care, and participate in our employeer funded HSA program.
Disability insurance
Dental insurance
Our dental plan covers $1500 of expenses and Vestmark contributes 90% towards the cost!
Vision insurance
Health insurance
Vestmark contributes 90% towards the cost of the employee insurance plans!
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
In additional to our traditional 401(k) program, we also offer a ROTH 401(k) option for our employees.
401(K) matching
Vestmark provides employees with a traditional 401(k) and ROTH 401(k) matching plan. We match 50% of contributions up to 8% of our employee's annual gross pay.
Company equity
Vestmark also offers additional compensation in the form of restricted stock options. Our RSU’s are issued through a vesting and distribution schedule after achieving required milestones.
Performance bonus
Child Care & Parental Leave
Generous parental leave
We provide 12 weeks of paid parental leave for the primary caretaker and 2 weeks of paid leave for the secondary caretaker.
Family medical leave
Adoption Assistance
Vestmark offers up to 12 weeks of paid parental leave for an adoption event.
Return-to-work program post parental leave
Company sponsored family events
Vestmark sponsors family oriented events including a summer event and our annual Halloween trick or treat event.
Vacation + Time Off
Generous PTO
3 weeks - prorated from start date. Additional day for each year of service up to 10 years.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Vestmark hosts company events throughout the year.
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Vestmark offers employees professional development opportunities for our employees including the ability to attend internal job training and external conferences.
Lunch and learns
Vestmark hosts lunch and learn and leadership development meetings once a month.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Creating a strong work life balance is important to us, this is why we offer our employees a generous paid time off package. This benefit enables employees to take the time they need to achieve a desired level of harmony between work at Vestmark and life outside of the office.

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