Venture outside the ordinary - TMX Careers
The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
Ready to be part of the action?
The Technology Partner serves as the dedicated Single Point of Contact (SPOC) and strategic relationship manager between assigned Corporate Functions (including HR, Legal/LCA, M&A/Integration, Finance, and Business Units) and the broader technology organization, spanning Corporate Technology Services (CTS) and Global Technology Services (GTS). Situated within the Enterprise Solutions & Services pillar, this role bridges business strategy and technology execution. By establishing formal demand intake frameworks, crafting robust business cases, driving vendor Statement of Work (SOW) reviews, and partnering with cross-functional Tech Leads, the Technology Partner optimizes functional architecture, eliminates fragmented processes, and ensures tangible business value realization.
Reports to: Head of Corporate Technology
Job Location: Hybrid (2-3 days in office) - based in Toronto, ON.
Key Accountabilities
- Single Point of Contact & Strategic Navigation: Serve as the primary SPOC for functional leadership, enabling seamless navigation across Global Technology Services (GTS), CTS platform teams, and external technology vendors while building trusted advisory relationships with business executives.
- Demand Intake & Business Case Development: Establish and manage a structured demand intake and prioritization framework; partner with business leaders to build comprehensive Business Cases, ROI models, and TCO analyses; defend investments through governance gates and translate business strategies into high-quality functional specifications and outcome-driven OKRs.
- Strategic Roadmapping & Business Advisory: Partner with functional leaders to build multi-year business technology roadmaps aligned with corporate OKRs, actively identifying capability gaps, application redundancies, and workflow optimization opportunities.
- Vendor Management, Contracting & SOW Execution: Collaborate with Corporate Technology Business Management, Enterprise Architecture, Tech Leads, Procurement, and Legal to evaluate vendor marketplace options, draft RFPs/RFIs, negotiate commercial terms, and review vendor SOWs (ensuring clear deliverables, SLAs, milestone payments, and acceptance criteria while quality-checking implementation plans).
- Platform & Solution Architecture Collaboration: Work alongside Tech Leads across Enterprise Platforms & Operations (Workday, ServiceNow, Google Workspace, Corporate Analytics, Desktop Apps, Web/Intranet) and GTS teams (Enterprise Architecture, Data & AI) to define scalable, compliant solutions aligned with enterprise architecture, data governance, and security protocols.
- Value Realization & Metrics Tracking: Define, track, and measure post-implementation performance metrics against original business case projections to validate ROI, financial benefits, and platform adoption.
- Squad & Delivery Alignment: Partner with dedicated delivery squads (Lead Business Systems Analysts, BSAs, and Integration Developers) to maintain backlog prioritization, oversee SOW delivery milestones, and drive high-quality change adoption.
Must Have(s)
- Professional Experience: 7+ years of progressive experience in business technology partnering, IT relationship management, senior business systems analysis, or IT consulting supporting enterprise corporate functions.
- Commercial & Business Acumen: Demonstrated track record of authoring executive-level business cases, financial modeling (CAPEX/OPEX, ROI, TCO), and successfully defending funding requests through governance gates.
- Contracting & SOW Expertise: Hands-on experience participating in vendor procurement cycles, drafting/reviewing SOWs, defining deliverables/milestones, establishing SLAs, and managing third-party delivery risk.
- Demand & Governance Expertise: Proven track record of establishing formal demand management frameworks, product roadmapping, and OKR-driven governance processes.
- Stakeholder & Leadership Skills: Exceptional ability to translate complex technical concepts into business language, manage senior executive relationships, and hold vendor partners accountable for delivery.
Salary Range: $140K/year - $145K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not lim
ited to, the successful candidate’s relevant knowledge, skills, and experience.
The recruiting efforts for this role are intended to fill a vacant position.
In the market for…
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.
Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.
TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.
Skills Required
- 7+ years of progressive experience in business technology partnering, IT relationship management, senior business systems analysis, or IT consulting supporting enterprise corporate functions.
- Experience authoring executive-level business cases and financial models, including CAPEX/OPEX, ROI, and TCO analyses.
- Experience defending funding requests through governance gates.
- Hands-on experience participating in vendor procurement cycles.
- Experience drafting or reviewing Statements of Work, defining deliverables and milestones, establishing SLAs, and managing third-party delivery risk.
- Experience establishing formal demand management frameworks, product roadmapping, and OKR-driven governance processes.
- Exceptional ability to translate complex technical concepts into business language, manage senior executive relationships, and hold vendor partners accountable for delivery.
TMX group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TMX group and has not been reviewed or approved by TMX group.
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Healthcare Strength — Health coverage is described as comprehensive, including full mental-health coverage and a wellness spending account. Feedback suggests healthcare is a relative strength within the total-rewards mix.
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Retirement Support — Retirement programs include a pension and an employee share purchase plan, with recent enhancements to employer matching and contribution limits. Feedback suggests these features bolster long-term financial security.
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Wellbeing & Lifestyle Benefits — Wellbeing support includes a hybrid-first work model, paid volunteer days, and donation matching alongside a wellness account. Feedback suggests these elements contribute to strong work-life balance perceptions.
TMX group Insights
What We Do
At TMX Group, we build world-class markets to enable businesses and investors to succeed and help communities thrive. Powered by our people, TMX has the means to bring inspired ideas to life, and to unlock human potential. We believe better markets serve as a propulsive engine, creating opportunities for bold and ambitious ideas to create a brighter future. With offices in some of the world’s most multicultural cities, we proudly celebrate diversity, learn from one another, and cultivate true belonging in a Hybrid-First work environment. We are a global team, connected across multiple industries, and united by a common Purpose: To Make Markets Better and Empower Bold Ideas. Our Mission We power capital and commodity markets with client-centric, technology-driven global solutions. Our Vision To be an indispensable solution for companies around the world to raise capital and the preferred destination for traders and investors to prosper. TMX Group companies includes: Toronto Stock Exchange, TSX Venture Exchange, TSX Trust, Montréal Exchange, TSX Alpha Exchange, Shorcan, CDCC, CDS, TMX Datalinx, TMX Insights and Trayport.







