Technology Operations Intern

At MGIC, we take pride in knowing that what we do matters. As pioneers of private mortgage insurance, we help people achieve homeownership sooner - making affordable low-down-payment mortgages a reality. Our efforts have helped more than 14 million people get the keys to their own homes sooner than otherwise possible. Every position is critical to our company's success - from the analytical to the technical; from the strategic to the tactical. The customer-facing roles to behind-the-scenes experts, we're all part of one team. We're an organization with a national footprint that's large enough to never lack for a new challenge, but small enough for an opportunity to make an impact and influence decisions. Come make a difference at MGIC.

Technology Operations Intern (End User Computing Focused)

Are you someone who wants to play a critical role in our company’s success? We’re looking for someone with a passion for solving complex problems. You will join a team that is integral in providing and supporting our End User Computing (EUC) environment. You could be interacting with teams across the organization like infrastructure, data & analytics, database, security, and others. You will have the opportunity to collaborate and share ideas in an agile environment.

This position is based in Milwaukee, WI (Hybrid environment - 3 days in office, 2 days remote).

How will you make an impact?

You will get the opportunity to:

• Collaborate in an Agile team to assist in improving and supporting managed devices and virtual desktop infrastructures.
• Work with End Users to understand issues or perspectives of our EUC platforms for improvements.
• Participate in testing and quality assurance efforts for Virtual Desktop image releases and updates.
• Review, understand and report on vulnerability management for EUC environments. Investigate and propose remediations based on NIST standards.
• Help develop and maintain documentation, training materials and knowledge base articles for MGIC Co-Workers.
• Collaborate with cross-functional teams to identify and implement process improvements for the Windows Desktop Engineering team within IT Operations.

What you’ll need

• Pursuing a Bachelor’s degree in MIS, Computer Science or related degree. 
• Familiarity with programming languages such as JavaScript and PowerShell.
• Strong analytical, problem-solving, written, and oral communication skills.
• Hours: Summer is full-time and could potentially lead to a year-round internship.
• Collaborative and self-motivated with a desire to learn and adopt new technologies.
• Demonstrated creative thinking, proactive in seeking additional work and strong initiative.

What you’ll gain

• Involvement in a team-oriented atmosphere.
• Involvement in the technical components of a service-oriented IT environment.
• Exposure to standards such as NIST, ITIL and CIS.
• Exposure to business issues and challenges.

Pay Range:

This range aligns with current market data and reflects our commitment to competitive and equitable compensation. Salary offers are based on factors such as experience, skills, education, and training. The range may vary in certain locations to reflect local market conditions. It is not typical to initiate pay at the top of the range to account for internal equity and allow for future and continued salary growth

Enjoy these benefits from day one:
• Competitive Salary & pay-for-performance bonus
• Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
• On-site Fitness Center and classes (corporate office)
• Paid-time off and paid company holidays
• Business casual dress

For additional information about MGIC and to apply, please visit our website at www.mgic.com/careers.

Note to all recruitment agencies:
MGIC does not accept unsolicited agency resumes. Any unsolicited resumes sent to MGIC, directly or indirectly, will be considered MGIC property. MGIC is not responsible for any agency fees associated with unsolicited resumes. A recruiting agency must have a valid, written and fully executed agency agreement to assist with a requisition.