Technology Operational Risk Management Director (Tech & Cyber) - Executive Director

Posted 21 Hours Ago
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New York, NY
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As the Technology Operational Risk Management Director at JPMorgan Chase, you will lead programs focused on identifying and managing operational risks associated with technology in investment banking. Responsibilities include evaluating technology practices, assessing operational efficiency, and collaborating with teams to implement risk controls and oversight.
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Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Director, you will be responsible for leading large complex programs and systems oversight associated to investment banking globally. You will need to be adept at evaluating technology practices for operational challenges in addition to cybersecurity related concerns and identify potential risks or evaluate existing risks globally. Additionally, you must have a proven ability to drive business results with your insights and be comfortable working with a wide range of technology, risk stakeholders, and functional teams.
You will need to leverage your experience in engineering, software development and technology operations in order to identify operating control or process deficiencies within the technology stack or organization that may result in operating disruption, compliance, or security issues. In addition to developing and executing an oversight plan, you will also develop and maintain credible relationships with first line stakeholders across compute, storage, database, and network products.
The Compliance, Conduct Operational Risk (CCOR) CIB Market Technology Risk lead reports directly into the Technology Operational Risk Officer and is responsible for analysis and identification of operational risks to business processes.
Job Responsibilities

  • Identify technology operational risks stemming from events and incidents in disruption of CIB markets operations
  • Identify operational risks stemming from large and/or impactful change activities
  • Assess the alignment of the application areas against the modernization strategies
  • Participate and challenge first line control implementation and execution
  • Design and execute monitoring and testing activity to detect operational and compliance risks during the development lifecycle


Required qualifications, capabilities, and skills

  • 10+ years in an infrastructure or development leadership role
  • Strong background in technology engineering
  • Strong understanding of applications testing, quality control, change and release management
  • Familiarity with strategic development tools (JIRA, Jenkins, Artifactory, etc.)
  • Expertise with Cloud Technologies (i.e. AWS, GCP, Azure)
  • Experience with ITSM, ITIL, with focus on Engineering processes
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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