Technology Mgr, Quality Systems, AI Lead

Posted 24 Days Ago
Be an Early Applicant
5 Locations
In-Office
102K-204K Annually
Expert/Leader
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Lead design and continuous improvement of digital quality systems across Supply Chain Technology. Oversee system validation, testing, compliance, risk management, and AI-driven analytics to monitor and optimize performance. Manage a team, partner with cross-functional stakeholders, and drive process improvements using Lean/Six Sigma in a regulated MedTech environment.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

DePuy Synthes is recruiting for a(n) Technology Mgr, Quality Systems, AI Lead located in Raritan, New Jersey, West Chester, Pennsylvania, Palm Beach Gardens, Florida, Raynham, Massachusetts, Warsaw, Indiana USA.

This role plays a lead role in shaping the future of digital quality within Supply Chain Technology. This role leads the design and continuous improvement of quality systems, ensuring reliability, compliance, and scalability of technology platforms while embedding AI-driven innovation. You will directly impact product quality, operational excellence, and patient outcomes by strengthening quality management practices across systems, data, and processes. This is an exciting opportunity to influence enterprise-wide transformation at the intersection of quality, technology, and AI.

Key Responsibilities
  • Lead the development and implementation of quality management frameworks across Supply Chain Technology systems, ensuring compliance, reliability, and performance
  • Oversee digital quality programs, including system validation, testing, and continuous improvement initiatives aligned with business and regulatory requirements
  • Drive the integration of AI and advanced analytics into quality systems to enhance monitoring, predictive insights, and process optimization
  • Establish and monitor quality metrics, dashboards, and scorecards to evaluate system performance and identify opportunities for improvement
  • Partner with cross-functional teams (IT, Supply Chain, Quality, Regulatory) to ensure alignment on quality standards and execution priorities
  • Lead risk management activities, including assessment of system controls, mitigation strategies, and issue escalation processes
  • Guide process improvement initiatives, leveraging methodologies such as Lean, Six Sigma, or continuous improvement practices
  • Ensure adherence to regulatory and compliance standards, including auditing systems, interpreting regulations, and implementing required changes
  • Manage and develop a team, providing coaching, performance feedback, and career development support
  • Foster a culture of quality, innovation, and accountability aligned with organizational values and business goals
Qualifications

Education

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field required
  • Master’s degree (MBA, MS, or equivalent) preferred

Experience and Skills

Required:

  • 10+ years of relevant experience in IT, digital quality, or quality systems management
  • Demonstrated experience implementing and managing IT/digital quality frameworks and systems
  • Strong understanding of regulatory compliance, risk management, and system validation in a regulated environment
  • Experience leading cross-functional teams and complex technology programs
  • Proven ability to drive continuous improvement and process optimization initiatives
  • Strong analytical and problem-solving skills, with experience interpreting system performance data
  • Excellent communication and stakeholder management skills

Preferred:

  • Experience applying AI/ML or advanced analytics to quality systems or supply chain processes
  • Background in Supply Chain Technology or MedTech environments
  • Familiarity with digital transformation initiatives and enterprise system implementations
  • Certification in Lean, Six Sigma, or quality management methodologies
  • Experience with audit processes and regulatory inspections
  • Knowledge of enterprise platforms (e.g., ERP, MES, or quality management systems)
  • Experience working in global or matrixed organizations

Other:

  • Language: English required
  • Travel: Up to 20% domestic travel
  • Certifications: AI/Analytics certifications preferred, Lean Six Sigma, Quality certifications

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

 

#LI-Hybrid 

#DePuySynthesCareers 

Required Skills:



Preferred Skills:

Analytical Reasoning, Consulting, Cost Management, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, People Performance Management, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Resource Management, Software Development Management, Strategic Supply Chain Management, Team Management

The anticipated base pay range for this position is :

102,000.00 - 204,000.00 USD Annual

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field
  • 10+ years relevant experience in IT, digital quality, or quality systems management
  • Experience implementing and managing IT/digital quality frameworks and systems
  • Strong understanding of regulatory compliance, risk management, and system validation in a regulated environment
  • Experience leading cross-functional teams and complex technology programs
  • Proven ability to drive continuous improvement and process optimization initiatives
  • Strong analytical and problem-solving skills, experience interpreting system performance data
  • Excellent communication and stakeholder management skills
  • Master's degree (MBA, MS, or equivalent)
  • Experience applying AI/ML or advanced analytics to quality systems or supply chain processes
  • Background in Supply Chain Technology or MedTech environments
  • Familiarity with digital transformation initiatives and enterprise system implementations
  • Certification in Lean, Six Sigma, or quality management methodologies
  • Experience with audit processes and regulatory inspections
  • Knowledge of enterprise platforms (e.g., ERP, MES, or quality management systems)
  • Experience working in global or matrixed organizations
  • AI/Analytics certifications
  • English language proficiency

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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