- The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to requirements gathering, elicitation, design solution and work closely with both technology and Business stakeholders within Controls framework.
Responsibilities:
- Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
- Manage multiple work stream and applications across geographies for building Risk and Finance Controls
- Showcase ability to perform data analysis whenever required and perform user acceptance testing
- Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
- Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
- Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience in business analysis or systems analysis
- Demonstrated expertise in presenting and using planning tools
- Proven diplomatic and analytical skills
- In-depth knowledge on capital markets domain with clear understanding on trade flow, products. Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
- Proficient in SQL for data analysis. Past experience on Finance and Risk controls is an added advantage.
- Expertise on reconciliation platform tools, Shell scripting, ETL tools would be an advantage
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- Additional Job Description
Job Description. Technology Lead Business Analyst.
- Gathering critical information from meetings with various stakeholders and documentation
- Evaluating business processes, document requirements, perform data analysis.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Performing requirements analysis.
- Documenting and communicating the results in form of user stories or BRD
- Prioritizing initiatives based on business needs and requirements.
- Effectively communicating requirements and plans to cross-functional team members and management.
- Define solutions meet business needs and requirements, at the same time ensuring technical compatibility.
- Performing user acceptance testing.
- Monitoring deliverables and ensuring timely completion of projects.
- Directly impact the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
- Resolve complex trade flow problems (client, system, breaks) where the analysis of situations or data requires an in-depth evaluation of procedures and industry standards
- Make a significant contribution to change-the-bank projects and offers solutions at an advanced level
- Identify control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
- Apply in-depth knowledge of concepts and procedures within own area to resolve issues, such as (but not limited to) affirmation, confirmation and reconciliation
- Influence decisions through advice, counsel and/or facilitating services to others in area of specialization
- Create, develop and maintain effective relationships with colleagues, management, internal (front office) /external clients and stakeholders (Finance, control, technology, etc.), and seeks to understand their needs and provides solutions
- Persuade and influence others through collaborative communication skills;
- Acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
- Any other duties as required to meet business needs
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
------------------------------------------------------
Job Family Group:
Technology
------------------------------------------------------
Job Family:
Business Analysis / Client Services
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
Similar Jobs
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.








