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The Role
Lead cross-functional technology risk and delivery initiatives: align roadmaps, oversee delivery lifecycle, enforce governance and controls, manage issue remediation, engage senior stakeholders, and deliver executive reporting to improve resiliency and reduce risk.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Technology Issues & Delivery Engagement Senior Lead (Senior Lead Business Accountability Specialist), as part of the Technology Resiliency, Risk, and Regulatory Execution team.
Learn more about the career areas and lines of business at wellsfargojobs.com.
As a strategic partner to technology leadership, this Senior Lead works across the organization to align business priorities, technology roadmaps, resource capacity, and delivery expectations. Key responsibilities include facilitating cross-functional governance activities and forums, overseeing end-to-end delivery lifecycle processes, and ensuring adherence to enterprise risk management, compliance, and control requirements. This role drives transparency and accountability through effective communication, reporting, and stakeholder engagement, while championing a culture of collaboration, continuous improvement, operational excellence, and shared ownership.
Additionally, this position leads initiatives focused on increasing efficiency, reducing risk, and enhancing service reliability across the technology organization.
This Senior Lead is responsible for leading and coordinating high-impact, cross-functional programs and strategic initiatives, ensuring effective execution, removing barriers, and delivering measurable business outcomes. Working closely with senior executives and key stakeholders, the role identifies strategic opportunities, addresses emerging challenges, and strengthens governance and operational effectiveness across the organization.
Additionally, this position develops and delivers executive-level communications, presentations, and briefing materials, translating complex technical, operational, and risk-related information into clear, actionable insights that support informed decision-making and organizational success.
In this role, you will:
NC- Charlotte Pay Range: $159,000 - $254,000 Annually
AZ- Phoenix Pay Range: $159,000 - $254,000 Annually
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
19 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Wells Fargo is seeking a Technology Issues & Delivery Engagement Senior Lead (Senior Lead Business Accountability Specialist), as part of the Technology Resiliency, Risk, and Regulatory Execution team.
Learn more about the career areas and lines of business at wellsfargojobs.com.
As a strategic partner to technology leadership, this Senior Lead works across the organization to align business priorities, technology roadmaps, resource capacity, and delivery expectations. Key responsibilities include facilitating cross-functional governance activities and forums, overseeing end-to-end delivery lifecycle processes, and ensuring adherence to enterprise risk management, compliance, and control requirements. This role drives transparency and accountability through effective communication, reporting, and stakeholder engagement, while championing a culture of collaboration, continuous improvement, operational excellence, and shared ownership.
Additionally, this position leads initiatives focused on increasing efficiency, reducing risk, and enhancing service reliability across the technology organization.
This Senior Lead is responsible for leading and coordinating high-impact, cross-functional programs and strategic initiatives, ensuring effective execution, removing barriers, and delivering measurable business outcomes. Working closely with senior executives and key stakeholders, the role identifies strategic opportunities, addresses emerging challenges, and strengthens governance and operational effectiveness across the organization.
Additionally, this position develops and delivers executive-level communications, presentations, and briefing materials, translating complex technical, operational, and risk-related information into clear, actionable insights that support informed decision-making and organizational success.
In this role, you will:
- Act as an advisor to senior leadership to develop or influence plans, specifications, resource needs, and goals for multi-faceted, highly complex, or long-term risk mitigation and control strategies on behalf of the business
- Lead the strategy and resolution of highly complex current and emerging risks which require understanding of business-specific knowledge related to financial crimes, operational risk, audit, legal, credit risk, market risk, IT, systems security, business process management, and applicable business acumen
- Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions that are large-scale, multi-faceted, long-term, or companywide strategies
- Strategically engage with all levels of professionals and managers companywide and serve as an expert advisor to leadership
- 7+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience in technology delivery, program management, or technology operations leadership
- 5+ years of experience in issue management frameworks, delivery methodologies (Agile/Waterfall), and governance models
- Proven track record of partnering with senior business and technology leaders in complex organizations
- Strong understanding of software development, infrastructure, cloud, and enterprise technology environments
- Exceptional communication and negotiation skills with the ability to influence at all levels
- Experience in technology risk management, operational resiliency, and regulatory execution within large-scale banking organizations
- Expertise in developing executive dashboards and reporting for issue management and remediation tracking
- Familiarity with emerging technology risk frameworks, cybersecurity standards, and operational resiliency requirements
- Ability to lead cultural change initiatives that promote transparency and accountability across technology teams
- Position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
- 194 Wood Ave. South Iselin, New Jersey 08830
- 300 S Brevard Street. Charlotte, North Carolina 28202
- 2222 W Rose Garden Lane. Phoenix, Arizona 85027
NC- Charlotte Pay Range: $159,000 - $254,000 Annually
AZ- Phoenix Pay Range: $159,000 - $254,000 Annually
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
19 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 7+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience
- 5+ years of experience in technology delivery, program management, or technology operations leadership
- 5+ years of experience in issue management frameworks, delivery methodologies (Agile/Waterfall), and governance models
- Proven track record of partnering with senior business and technology leaders in complex organizations
- Strong understanding of software development, infrastructure, cloud, and enterprise technology environments
- Exceptional communication and negotiation skills with the ability to influence at all levels
- Experience in technology risk management, operational resiliency, and regulatory execution within large-scale banking organizations
- Expertise in developing executive dashboards and reporting for issue management and remediation tracking
- Familiarity with emerging technology risk frameworks, cybersecurity standards, and operational resiliency requirements
- Ability to lead cultural change initiatives that promote transparency and accountability across technology teams
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
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Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
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The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
