Remote: Day shift - no weekends
Salary: 60K
Are you looking for an opportunity to advance your career while working with an extraordinary team? Our Merakey affiliate (LumiCare) is looking for a Remote Technology Integration Specialist- LumiLink Nurse Connect to join the team.
The Technology Integration Specialist will be responsible for several aspects of LumiCare business. The position will conduct assessments as needed, outreach to customers, and design training and support plans. The position will also have an IT component. Equipment knowledge, ability to configure, order equipment, and provide troubleshooting will be necessary to support the LumiCare customers. The position includes a leadership role, providing guidance and training to new and current team members, along with updating inventory, coordinating referral assignments to Assistive Tech professionals, assigning team members to recurring reports monthly, and updating team resources as needed. This position will work on various existing and new contracts acquired by LumiCare.
- Oversee assessment completion and interpret recommendations.
- Complete statements of work for our customers.
- Order and set-up technology solutions (hardware, software, specialized devices).
- Complete training and support plans.
- Implementation and trainings for individuals and groups.
- Conduct training and support functions for customers as required.
- Work with LumiCare leadership on specific processes and tool development.
- Participate in outreach to current and prospective customers.
- Conduct research to be proficient and knowledgeable regarding current products and prospective new market items.
- Update team resources and inventory.
- Provide training and guidance to new and current team members.
- Oversee/assign monthly report completion by the team.
- Coordinate weekly referrals to Assistive Technology Professionals on the team.
- Work on LumiCare Contracts as assigned.
- Coordination and/or participation in customer meetings.
- Job Duties for LumiCare contracts as assigned.
- All aspects of technology services for individual referrals.
- Other duties as assigned.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Preferred QualificationsThe ideal candidate will possess the following qualifications:
- Bachelor’s degree in business or related field is required.
- Must reside in one of the following states - PA, DE, OH, LA, TN, TX, VA
- At least 3 years’ experience in the health and human resources industry is required.
- IT and Project Management experience.
Skills Required
- Bachelor's degree in business or related field
- Reside in PA, DE, OH, LA, TN, TX, or VA
- At least 3 years' experience in the health and human resources industry
- IT and Project Management experience
- Equipment knowledge: configure, order, set up, and troubleshoot hardware, software, and specialized devices
Merakey Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.
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Healthcare Strength — Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
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Leave & Time Off Breadth — Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
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Wellbeing & Lifestyle Benefits — Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.
Merakey Insights
What We Do
Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.
