At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
Are you our new Technology & Infrastructure Expert?
As a Technology & Infrastructure Expert at Intrum in Athens, you will play a critical role in driving and coordinating all infrastructure-related initiatives during a highly transformative period for the organization. You will be responsible for understanding, implementing, and supporting cloud (public and internal) and on-premises infrastructure solutions, while acting as a key liaison between local stakeholders, Intrum Group technology teams, and external vendors. This is a delivery-focused role, ensuring stability, security, and scalability of the technology infrastructure that underpins our business and regulatory obligations.
What will you do:
- Manage and coordinate all infrastructure projects in alignment with Intrum Group strategy
- Lead the IT Support team, ensuring high-quality user support and service delivery
- Drive the transition from local infrastructure to Intrum Group platforms, shared services, and cloud solutions (public & private)
- Implement, operate, and continuously improve infrastructure and cloud services
- Act as the primary point of contact for Intrum Group infrastructure teams and external technology partners
- Manage technical vendors, including SLAs, escalations, performance, and cost control
- Ensure compliance with security, regulatory, and operational standards in a financial services environment
- Translate Group-level standards and architectures into effective, scalable local solutions
- Support business continuity, resilience, and disaster recovery initiatives
- Diagnose and resolve complex infrastructure, automation, and connectivity issues while collaborating with business units and project teams
What we’re looking for:
- Proven experience in IT infrastructure management, preferably in financial services or regulated environments
- Strong understanding of cloud technologies (public and private/internal cloud models)
- Experience managing complex infrastructure projects and migrations
- Ability to collaborate effectively with group-level teams, local business stakeholders, and external vendors
- Hands-on understanding of infrastructure operations, even if not performing day-to-day administration
- Hands-on experience with Windows operating system, MS 365, Azure Cloud Platform, Networking (TCP/IP, VPNs), Scripting (Python, PowerShell), Automation Tools,
- Ability to perform successfully in a fast-paced environment interacting effectively with different stakeholders
- Experience in vendor technical management and service governance
- Ability to interpret and apply group policies, standards, and architectures to local environments
- Results-oriented mindset with the ability to define and deliver clear action plans
- Ability to perform successfully in a fast-paced, transformation-driven environment
- Excellent command of both written and spoken English
What we offer: At Intrum we offer not only a challenging and rewarding career but also:
- a supportive work environment
- quite rich training & development activity
- exciting career opportunities and a solid internal career path
- hybrid work model allowing to combine work from home and office
About Intrum:
Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.
Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.
At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.
How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”.
At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
Top Skills
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations.
We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange.
We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity.
Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation.
This is how we lead the way to a sound economy for companies, individuals and society as a whole
